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"Staff is always very helpful and friendly!"

"Our rooms were never cleaned after three days they still we’re not cleaned. We had to ask for more towels. The bathtub faucet fell off and the room phone did not work. Nothing was changed after we notified staff. I guess you get what you pay for."

"The room was clean. My King bed was soooo comfortable.Air conditioning was great. Parking was good. Staff was friendly and helpful."

"I have stayed here several times when I had business in the area. It is always convenient and comfortable. The staff is excellent! This will continue to be my home away from home when I am in Concord."

"I would stay at the Hampton Inn in the future."

"Super great staff. Very helpful. The room was very clean, but shows wear. This is an older building. Easy parking. Very safe. Breakfast was very carb oriented. Cereal, toast, muffin, pancakes. No protein. No alternative milk product - like oat or almond milk. Great coffee. The price was right for a stopover on the way home."

"As usual at Holiday Inn Express, our room was very clean! Our room was very spacious and the bathroom was very nice!"

"It was okay for just spending the night. The beds were clean. Breakfast is good. It does not have an elevator so be ready to carry your luggage upstairs. It is hard to park. Our shower was dirty and towels had stains. Trash on the hall floor was there from Friday to Sunday. Road noise from I 85 is loud and we could hear people talking outside past midnight. Both ladies working the desk were kind and helpful."

"Clean room shopping nearby "

"Glass window was cracked. No pillows on the bed. The toilet was loose where it connected to the floor."

"Overall amazing"

"The front garbage can at entrance was overflowing. I know this is due to people being too lazy to walk right inside but it did need to be addressed."

"Breakfast could have been better. There was really nothing but cold cereal and a waffle makes"

"The staff were friendly and helpful. The remodeled room was clean, comfortable and bright. We enjoyed our visit."

"First off, I want to say the staff was very helpful and cooperative. I have nothing negative to say about the them. The property, however, is in SERIOUS need of a remodel. It is a very dated. There were rips in the curtains, cracks in the wall and a huge patch job on the ceiling. The couch in the room looked dirty enough for us to ask for another sheet to cover it before we sat on it. The towels were thin, the toilet needed 2 flushes to work. The Hiltons need to live up to their name. I would...

"Check-in was really easy and check out was very easy. They employ so very nice and very helpful. Would definitely stay here again."

"Loved the evening staff and cleanliness. Pool and gym times are amazing for our work schedule as we travel. The morning staff was not as friendly as the nighttime- specifically Ms Karen who was wonderful. The coffee machine was delicious, keep this please. The cleanest hotel by far that we’ve stayed at in the area from Kannapolis to Concord. The breakfast was ok- but the staff very loud videos while we tried talking over coffee and the eggs were way too runny to try to eat. But overall great...

"I didn’t like the fact that my room wasn’t clean when I went out and was gone all day and for the cleaning person to lie and say I put the disturbing sign on the door was horrible and a lie the bathroom ceiling was cracked and the curtains had holes in them walls had been scratched up it was a mess and my daughter who is disabled didn’t even have a clean towel to use or enough towel for the both of use one towel one rag it was the worst ever and I would like a full refund"

"Pictures are very outdated, unexpectedly had to pay fees for early check in after calling the day before to verify. Not enough parking, cleaning staff will open your door even with the dead bolt locked (we were sleeping). Beds were rock hard, tv only had 4 or 5 channels. We will definitely not be staying at this place again. "

"Great hotel! Clean, nice and great staff!"