Hi Brian! Thank you for your feedback as it allows us to provide better service moving forward. I would like to first address the cleanliness issues in your room; it is unacceptable, and I have relayed this information to our housekeeping department to ensure this does not happen again. In regard to the Pet Fee, we do charge every guest who travels with their pet a 75 fee as we need to deep clean the room upon departure for future guests who may have allergies. After looking at your bill, we did only charge the 75 fee. The 100 you saw on your statement was only an authorization for the incidentals; including the Pet Fee. I apologize for any miscommunication regarding that and please do not hesitate to contact the hotel if you would like to discuss any billing issues further.

Hi Vanessa! Thank you for your feedback. The reason for no microwave in the room is because it is not a brand standard to have them. However, we do have them available upon request! We are currently undergoing renovations to improve the other things you mentioned, so we hope to see you again should your travels bring you back to Mt. Laurel!

Hi Cynthia! Thank you for your review. We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Janet! Thank you for your feedback. I apologize for any inconvenience you experienced due to our renovations. We hope to welcome you again once our renovations are complete in the spring!

Hi Aleksejs! Thank you for your review! We look forward to welcoming you again should your travels bring you back to Mt. Laurel!

Hi Evens! Thank you for your review. We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi! Thank you for your review. We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Alfred! Thank you for your review. We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Mirna! Thank you for your feedback. I apologize for any inconvenience you experienced due to our renovation. We hope to welcome you again once renovations are complete should your travels bring you back to the Mt. Laurel area!

Hi Ryan! Thank you for your review. I am sorry to see you had a less than satisfactory stay with us. We hope to welcome you again should your travels bring you back to the Mt. Laurel area.

Hi Richard! Thank you for your review. I am glad you and your pet both enjoyed your stay! We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Monique! Thank you for your review. We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Joseph! Thank you for your kind words regarding our staff. We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Mateo! Thank you for your kind words regarding our staff. We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Sandra! Thank you for your review! We are currently undergoing a full property renovation which will address the water pressure on upper levels! We look forward to welcoming you again!

Hi Jess! Thank you for your feedback. As we are currently undergoing a full property renovation, I will pass the idea of charging units for electric vehicles up the ladder! We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Dolores! Thank you for your feedback. I apologize for the lack of breakfast seating during your stay. We are currently undergoing a full renovation, including our lobby space, to improve these issues! We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Steven! Thank you for your feedback. I am glad you had a pleasant stay and am happy to let you know we are currently undergoing a renovation to improve our property (including bathrooms!!). We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Paul! Thank you for your feedback. We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Erica! I am so sorry to hear we did not meet your expectations for your birthday trip. We are currently undergoing a full renovation which will be complete by Spring 2024 and address all of the issues you had with your stay! We hope you will give us a second chance once this is complete as we would love to welcome you back for your birthday next year!

Hi Christann! I am happy to say we are currently undergoing a full property renovation which will be completed by Spring 2024. Should your travels bring you back to the Mt. Laurel area, we look forward to welcoming you back!

Salut Youssef ! Merci pour vos commentaires, car ils nous aident à offrir de meilleures expériences à l’avenir. Je suis vraiment désolé d’apprendre que nous n’avons pas répondu à vos attentes. Tous vos commentaires seront transmis à notre équipe afin que nous puissions améliorer notre service. Nous faisons actuellement l’objet d’une rénovation complète de la propriété qui sera achevée au printemps 2024. Nous espérons vous accueillir à nouveau si vos voyages vous ramènent dans la région du mont laurel !

Hi Robert! Thank you for your feedback. We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Lee! Thank you for your feedback and we look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Lynne! Thank you for your feedback! We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Amber! Thank you for your feedback. I am sorry to hear your stay was less than satisfactory as providing pleasant experiences is always our top priority. We are about to start our renovation process with the lobby being a part of that remodel. The new layout will hopefully reduce lobby noise from travelling to the guest rooms! We hope you will give us another chance post-renovation as we look forward to welcoming you back to the Mt. Laurel area.

Hi Mateo! Thank you for your feedback! I apologize for the lack of lighting in our back parking lot as it went out over the weekend, and we were unable to get someone out right away to address it. We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Natalie! Thank you for your feedback! We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Claude! Thank you for your kind words! I am glad to hear you had a pleasant stay as providing such is always our top priority. We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Jeffrey! Thank you for your kind words regarding our staff as it motivates us to continue providing excellent service! We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Cedric! Thank you for your feedback! We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Shamsher! Thank you for your kind words as they motivate us to continue to provide excellent service. We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Fariborz! Thank you for your feedback! We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Josefina! Thank you for your feedback. We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hello! Thank you for your feedback! We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Nelson! Thank you for your feedback! We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Steven! Thank you for your feedback! We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!

Hi Jean Francois! Thank you for your feedback! We look forward to welcoming you again should your travels bring you back to the Mt. Laurel area!