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"I was disappointed by the fact that there was not a single I used to work at Langham the importance of 5 star service"

"Great hotel with wonderful staff and location. The only downside was that the mattress was soft and uncomfortable"

"Unique architecture. Harbor view room was awesome. Mini bar included an adapter for US charging devices (very helpful). Staff was super friendly and accommodating. Only complaint was that the hotel bar was closed on a Sunday night. Don’t know if it’s closed every Sunday night or not (no reason given for why it was closed) but hard to believe a five star hotel would not have its bar open seven days a week. (Not saying it needs to be 24/7. It just would have been nice to have gotten a nightcap...

"Lovely stay at the Sofitel - great room and welcoming team"