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"This hotel was wonderful! The first thing I want to address is how friendly and accommodating the staff was. Including the bar staff! The location was perfect, very central to everything. My downside to this hotel was the noise- it was very loud til about 1am every night but I guess that is the price you pay for having a central location. The rooms were not that clean, for example, the crumbs on the carpet stayed for days til we said something about it, and there was some sort of chocolate stains on the walls that were not taken care of upon checking into the room and the extension of our entire stay. The rooms on the left side (level 3) where we stayed were not updated. No USB plug ins and no smart tv so come prepared with wall chargers. I checked into a different room (level 5) where I was told the rooms were newly renovated and I had better soaps, a USB plug in next to the bed and a smart tv with English channels. Overall I had a wonderful time and would recommend this hotel to anyone and would absolutely come back. Would love to see my bartender friends Mohammed and Diana again! "

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"Slow check in ancross all desks. Left/checked luggage took a long time. No bellman to do this slowed the whole process down. Very few staff at lobby bar."

"Just excellent"

"Great location for exploring Nice. Self service breakfast was very good. Staff excellent. Helpful and friendly"

"Excellent location. We stayed in the Junior suite and this had a wonderful view and balcony over the Promenade. Room was very good as was breakfast and the service. Hotel itself was very nice - with a few nice lounges to sit in and even a 'Pool table' room. "

"I recently stayed at this hotel in Nice, France, and unfortunately, my experience was very disappointing compared to what I expected from a 4-star property. Pros: The location is excellent—just a 5-minute walk to Place Massena, with a Monoprix store conveniently located across the street. Cons: I had previously stayed at this hotel in October 2024, and the difference now is like night and day. Upon arrival, we were checked into a dirty room. All shelves and tables were dusty, and the floor and carpet rack were visibly unclean. The fridge barely worked—it was only good enough to keep chocolate from melting. Because of this, guests were storing their food in a shared fridge in the hallway. We stayed for 9 nights, and the bedding was only changed once—on the night before our departure, which is completely unacceptable for a 4-star hotel. The carpet in my room was never vacuumed during our stay. It was so dirty that I didn’t feel comfortable walking on it barefoot. The housekeeping service was also very poor. We would leave towels on the floor in the morning as instructed, but when returning around 6 p.m. to shower and get ready for dinner, the towels were still there. I had to go to reception myself and exchange dirty towels for clean ones. The hotel advertises free coffee and tea in the hallway, which is technically true—the machine and tea bags are there—but there are no cups available to actually use them. Overall, this stay was extremely disappointing"

"It was good considering the neighborhood "

"Room not as illustrated on Hotels.com. listing implied partial sea view...our room did not have this. Although described as City View pi tures on listing had sea view. Very misleading "