Many thanks for taking the time to express your feelings after your recent stay at the Fairmont Le Montreux Palace.I am delighted that you enjoyed your stay and have shared your kind words and lovely compliments with the entire team. It is always gratifying to know that we were able to satisfy our guests. We look forward to welcoming you back to the Swiss Riviera. With my best wishes,Michael SmithuisGeneral Manager

Thank you very much for your review. We are pleased that you enjoyed your experience at the Fairmont Le Montreux Palace and are looking forward to welcome you back to the Swiss Riviera.With my best wishes,Michael SmithuisGeneral Manager

We are sincerely grateful for your feedback and for taking the time to post this review. Our guests' comments are invaluable and help us continually improve our standards.We deeply regret the inconvenience caused by the plumbing issue during your initial day with us and we sincerely apologize for the delay in resolving the matter. Our goal is to provide an impeccable experience to each of our guests and we have taken note of your comments regarding the bathroom cleanliness and hot water provision. We assure you that we have shared your feedback with the appropriate department to ensure we continually strive for excellence in our services.We were delighted, however, to read your positive remarks about our team. It's heartening to know that our staff's professionalism added value to your stay. Such positive feedback is a wonderful motivation for our entire team.We would be truly honoured to welcome you back to Fairmont Le Montreux Palace and we will do our utmost to ensure your next stay with us is seamless and enjoyable.With my best wishes,Michael SmithuisGeneral Manager

Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace.I am delighted to read that you enjoyed your stay with us.I have shared your kind words and lovely compliments with with the relevant teams. It is always gratifying to know that we have been able to please our guests. We look forward to welcoming you back to the Swiss Riviera. Sincerely,Michael SmithuisGeneral Manager

Many thanks for having taken the time to express your feelings following your stay at Fairmont Le Montreux Palace.I am delighted to read that you enjoyed your stay with us during the festive season.I have shared your kind words and lovely compliments with with the entire teams. It is always gratifying to know that we have been able to please our guests. We look forward to welcoming you back to the Swiss Riviera. With my best wishes,Michael SmithuisGeneral Manager

Je vous remercie d'avoir pris le temps de partager vos impressions suite à votre séjour au Fairmont Le Montreux Palace.Je suis ravi de lire que vous ayez passé un bon moment parmi nous et ne manquerai pas de partager vos beaux compliments avec l'ensemble des équipes. Votre satisfaction est pour eux la plus belle des récompenses.En réitérant nos chaleureux remerciements pour votre précieux retour, nous vous souhaitons un bel automne et espérons pouvoir vous accueillir prochainement à nouveau sur la Riviera Suisse.Sincèrement,Michael SmithuisDirecteur Général

Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

We are very sorry for the confusion and the miscommunication. All reservations made through our partners as Expedia.com are directly related to it. Therefore, our hotel team is not allowed to shorten or amend an existing booking booked through their website. It is part of our agreement with them. Please be assured that we value all our visitors, not matter which booking channel they use. We do hope that you accept our sincere apology for any inconvenienced caused and would be very pleased to welcome you back to the Swiss Riviera. With my best wishes, Michael SmithuisGeneral Manager

Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

Thank you very much for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and will share your kind words and lovely compliments with the entire team.We wish you a great late summer and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

Thank you very much for your review. We are delighted that you enjoyed your experience at Fairmont Le Montreux Palace in its entirety and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael SmithuisGeneral Manager

Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

We would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We are extremely sorry that your visit did not meet your expectations. Please be assured that guest satisfaction is our highest priority and therefore your feedback is very much appreciated in our search for excellence. Unfortunately, we cannot go back on the impression you made during your last stay, but we hope that that you accept our sincerest apologies for any inconveniences and would be very pleased to welcome you back to the Swiss Riviera. Sincerely, Michael Smithuis General Manager

Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and will share your lovely compliments with the entire team. We wish you a great summer season and are looking forward to welcome you back to the Swiss Riviera. Sincerely,Michael Smithuis,General Manager

Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back.Sincerely,Michael Smithuis,General Manager

Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back.Sincerely,Michael Smithuis,General Manager

Thank you for your review. We are pleased that you enjoyed your stay at Fairmont Le Montreux Palace in its entirety and are looking forward to welcome you back.Sincerely,Michael Smithuis,General Manager

Thank you for your review. We are pleased that you enjoyed your stay at Fairmont Le Montreux Palace and are looking forward to welcome you back.Sincerely,Michael Smithuis,General Manager

Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back on the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

Wir möchten Ihnen zuerst von Herzen danken, sich nach Ihrem Besuch im Fairmont Le Montreux Palace die Zeit genommen zu haben, Ihre Erfahrung und Empfindungen mit uns zu teilen. Es freut uns sehr, dass Sie Ihre Zeit bei uns geniessen konnten und hoffen, dass Sie diese in schöner Erinnerung behalten werden. Wir hoffen Sie bald wieder an der Schweizer Riviera begrüssen zu dürfen.Mit freundlichen Grüssen, Michael Smithuis Generaldirektor

Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back on the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back on the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

Thank you very much for your review. We are delighted that you enjoyed your experience at Fairmont Le Montreux Palace and look forward to welcoming you back.Sincerely,Michael Smithuis,General Manager

Thank you very much for your review. We are delighted that you enjoyed your experience at Fairmont Le Montreux Palace and look forward to welcoming you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

Nous sommes ravis que vous ayez apprécié votre visite au Fairmont Le Montreux Palace dans sa globalité et espérons pouvoir bientôt à nouveau vous accueillir sur la Riviera Suisse.Sincèrement,Michael SmithuisDirecteur Général

Thank you very much for your review. We are delighted that you enjoyed your experience at Fairmont Le Montreux Palace and look forward to welcoming you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

We would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We are pleased to read that you enjoyed your visit in its entirety.However, it is with regret that we take note of your observations. Please be assured that guest satisfaction is our highest priority and therefore your feedback is very much appreciated in our search for excellence. We have immediately shared your comments with our Front Office Manager so that he can ensure a follow-up. We hope that that you accept our sincerest apologies for the inconveniences you encountered and would be very pleased to welcome you back to the Swiss Riviera. In the meantime, we wish you a joyful holiday season.Sincerely, Michael SmithuisGeneral Manager

Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace.I am delighted to read that you enjoyed your stay with us.I have shared your kind words and lovely compliments with all staff members and your special mention with Mohamed. It is always gratifying to know that we have been able to please our guests. My whole team and I, wish you a great festive season and would be very pleased to welcome you back to the Swiss Riviera. Sincerely,Michael SmithuisGeneral Manager

Thank you for your review. We are pleased that you enjoyed your experience the Fairmont Le Montreux Palace and are looking forward to welcome you back on the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

Thank you very much for your review. We are pleased that you enjoyed your experience at the Fairmont Le Montreux Palace and are looking forward to welcome you back on the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

Thank you very much for your review. We are delighted that you enjoyed your visit at Fairmont Le Montreux Palace and will share your lovely compliments with the entire team. We would be very pleased to welcome you back to the Swiss Riviera.With our best wishes,Michael SmithuisGeneral Manager

Thank you very much for your review. We are delighted that you enjoyed your experience at Fairmont Le Montreux Palace and look forward to welcoming you back. Sincerely, Michael Smithuis, General Manager

We would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We are pleased that you enjoyed your visit with us in its entirety and will be pleased to pass on your lovely compliments to our staff. However, we are terribly sorry that your room wasn’t ready in time, and you had to wait. Please be assured that guest satisfaction is our highest priority and therefore your feedback is very much appreciated in our search for excellence. We hope that that you accept our sincerest apologies for the inconveniences you encountered and would be very pleased to welcome you back to the Swiss Riviera. With my best wishes, Michael Smithuis General Manager

Thank you very much for your review. We are delighted that you enjoyed your experience at Fairmont Le Montreux Palace and look forward to welcoming you back. Sincerely, Michael Smithuis, General Manager

Thank you very much for your review. We are delighted that you enjoyed your experience at Fairmont Le Montreux Palace and look forward to welcoming you back. Sincerely, Michael Smithuis, General Manager

Thank you very much for your review. We are delighted that you enjoyed your stay on the Swiss Riviera and would be pleased to welcome you back to the Fairmont Le Montreux Palace. Sincerely, Michael Smithuis, General Manager

We would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We deeply regret to learn that that your visit did not live up to your expectations and hope that you accept our sincere apology for any inconvenient caused. We have discussed your feedback immediately with our different Department Heads to ensure a follow-up. Please be assured that guest satisfaction is our highest priority and therefore your feedback is very much appreciated in our search for excellence. As far as the Funky Claude's Bar is concerned, it is open until 1am, but the kitchen closes at midnight. We regret that you were unable to take advantage of this. Unfortunately, we cannot go back on the impression you made during your stay, but we would be very pleased to welcome back to the Swiss Riviera. Sincerely, Michael Smithuis General Manager