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Fairmont Le Montreux Palace

5.0 star property
Travelers experience the perfect blend of luxury and natural beauty on Lake Geneva's shores, where relaxation meets convenience in a tranquil setting

Choose dates to view prices

The Fairmont Le Montreux Palace, near the Montreux Christmas Market, offers elegant accommodations with a terrace, shopping, and an indoor pool. Enjoy Mediterranean dishes at five restaurants or aromatherapy at the spa. Free in-room WiFi and multilingual staff enhance the stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is ฿19,747
฿21,268 total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 1 Double Bed, Lake View (Bellevue)

Suite, 1 Double Bed, Lake View (Bellevue) | Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed, Lake View (Bellevue)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Panorama Suite, 1 King Bed with Sofa bed, Private Rooftop Terrace, Lake View

Premium bedding, minibar, in-room safe, desk

Panorama Suite, 1 King Bed with Sofa bed, Private Rooftop Terrace, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Suite, 1 King Bed, Private Rooftop Terrace, Lake View

Penthouse Suite, 1 King Bed, Private Rooftop Terrace, Lake View | Premium bedding, minibar, in-room safe, desk

Penthouse Suite, 1 King Bed, Private Rooftop Terrace, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Kitchen, Lake View, Spacious living & dining area

Presidential Suite, 1 King Bed, Kitchen, Lake View, Spacious living & dining area | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed, Kitchen, Lake View, Spacious living & dining area

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Lake View (Quincy Jones)

Suite, 1 King Bed, Lake View (Quincy Jones) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Lake View (Quincy Jones)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Double Bed, Lake View

Signature Suite, 1 Double Bed, Lake View | Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 Double Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont, Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Fairmont, Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed, Lake View

Signature Room, 1 King Bed, Lake View | Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Lake View

Deluxe Twin Room, 2 Single Beds, Lake View | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Fairmont, Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Fairmont, Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Twin Room, 2 Single Beds, Lake View

Fairmont, Twin Room, 2 Single Beds, Lake View | Premium bedding, minibar, in-room safe, desk

Fairmont, Twin Room, 2 Single Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Fairmont, Room, 1 Queen Bed, Lake View

Fairmont, Room, 1 Queen Bed, Lake View | Premium bedding, minibar, in-room safe, desk

Fairmont, Room, 1 Queen Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double Bed, Lake View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Double Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Montreux City Centre, a neighbourhood in Montreux, Fairmont Le Montreux Palace is near a train station and on the waterfront. Freddie Mercury Statue and Chateau de Chillon are notable landmarks, and some of the area's activities can be experienced at Lavaux Vineyard Terraces and Tobogganing Park. Travelling with kids? Don't miss Aquaparc. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledging. Visit our Montreux travel guide
Map
Avenue Claude-Nobs 2, Montreux, VD, 1820

What's nearby

  • promenade of Montreux, Switzerland
    Montreux Convention Center
    2 min walk - 0.2 km
  • Christmas market in Montreux, Switzerland
    Montreux Christmas Market
    12 min walk - 1.1 km
  • People at Freddie Mercury statue at Geneva Lake in Montreux, Switzerland
    Freddie Mercury Statue
    12 min walk - 1.1 km
  • Montreux, Genfersee, Lac Le Léman, See, Schifffahrt, Seerundfahrt, dents du mid, Alpen, Berge, Seeufer, Lausanne, Genf, Sommer, Schweiz
    Montreux Casino
    14 min walk - 1.2 km
  • Montreux Music & Convention Centre 2m2c
    2 min walk - 0.2 km

Getting around

  • Montreux (ZJP-Montreux Train Station)
    6 min walk
  • Geneva International Airport (GVA)
    64 min drive

Restaurants

  • Safran Restaurant
    4 min walk
  • Le Métropole
    7 min walk
  • Miyazaki
    7 min walk
  • Sleepy Bear
    7 min walk
  • Fleur de Pain
    6 min walk

About this property

Fairmont Le Montreux Palace

Luxury family-friendly hotel near Montreux Christmas Market
Located close to Freddie Mercury Statue and Montreux Casino, Fairmont Le Montreux Palace provides a nightclub, a terrace and shopping on-site. Treat yourself to a facial, a massage or a body treatment at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. Yoga classes and Pilates classes are offered at the health club; Fairmont Le Montreux Palace also has mini golf, 3 coffee shops/cafes and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and a library.
Other perks include:
  • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • Valet parking (surcharge), an electric car charging station and express check-out
  • Express check-in, supervised childcare (surcharge) and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 236 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as iPads and laptop-compatible safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and bidets
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (CHF 42 per day)
  • Valet parking on site (CHF 48 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 45 per person
  • 3 bars/lounges
  • 3 coffee shops/cafes
  • 5 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Funky Claudes Bar
  • La Palmeraie
  • Montreux Jazz Cafe
  • MP'S Bar & Grill
  • Terrasse du Petit Palais

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • Yoga classes

Family friendly

  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21,528 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 2 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1906
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPad
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per night
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 8.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 45 per person
  • Airport shuttle fee: CHF 400 per vehicle (one-way)
  • Airport shuttle fee per child: CHF 400 (one-way)
  • Self-parking fee: CHF 42 per day
  • Valet parking fee: CHF 48 per day (in/out privileges)
  • Pet fee: CHF 30 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This hotel is rated 5 stars.

Property is also known as

Fairmont Montreux
Fairmont Montreux Palace
Fairmont Palace
Fairmont Palace Hotel
Fairmont Palace Hotel Montreux
Fairmont Palace Montreux
Montreux Fairmont
Montreux Palace
Palace Montreux
Fairmont Le Montreux Palace Hotel Montreux
Le Montreux Palace
Fairmont Montreux Palace Hotel
Fairmont Le Montreux Montreux
Fairmont Le Montreux Palace Hotel
Fairmont Le Montreux Palace Montreux
Fairmont Le Montreux Palace Hotel Montreux

Frequently asked questions

Does Fairmont Le Montreux Palace have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Fairmont Le Montreux Palace?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Fairmont Le Montreux Palace on 31 Mar 2026 start from ฿19,747, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Le Montreux Palace pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CHF 30 per pet, per night.

How much is parking at Fairmont Le Montreux Palace?

Self-parking is available for CHF 42 per day. Valet parking is available for CHF 48 per day.

What time is check-in at Fairmont Le Montreux Palace?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Fairmont Le Montreux Palace?

Checkout is at noon.

Does Fairmont Le Montreux Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 400 per vehicle applies.

Where is Fairmont Le Montreux Palace located?

This family-friendly Montreux hotel is located on the waterfront, within a 15-minute walk of Montreux Christmas Market, Freddie Mercury Statue and Montreux Casino. Chateau de Chillon and Aquaparc are also within 12 mi (20 km). Montreux (ZJP-Montreux Train Station) is 6 minutes by foot and Montreux Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fairmont Le Montreux Palace Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 505 out of 650 reviews
Rating 8 - Good. 102 out of 650 reviews
Rating 6 - Okay. 21 out of 650 reviews
Rating 4 - Poor. 11 out of 650 reviews
Rating 2 - Terrible. 11 out of 650 reviews

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel; the renovated rooms are tastefully decorated.
Stayed 3 nights in Sep 2025

10/10 Excellent

J

Liked: Cleanliness, amenities, property conditions & facilities
All good., very friendly personal at the reception and amazing views..
Stayed 2 nights in May 2025

6/10 Okay

Elizabeth

Staff was great, however — our bed broke the first night and we had to relocate rooms at 11pm. There wasn’t much of a concern.
Stayed 3 nights in Dec 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Sunset and Ammentities
Stayed 1 night in Jul 2025

8/10 Good

Lin

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, with a nice view and excellent housekeeping service. We were also lucky to have such good weather during our stay. I heard the building was just renovated last year—it now has a modern-classic design that I really love! The only drawback was the service, as I had to repeat the same request twice before it was taken care of
Stayed 2 nights in Aug 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the best hotel experiences i havre ever had . Beatiful view and room kind staff great spa felt so at home
Stayed 2 nights in Jan 2025

10/10 Excellent

waddah

Liked: Cleanliness, staff & service
Staff are friendly and the terrace is magy
Stayed 2 nights in Apr 2025

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service
Stayed 1 night in Apr 2024

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel near the lake. The buffet breakfast was incredible. The staff was helpful and nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a 5 star hotel in one of the most beautiful cities in Switzerland. The staff were amazing and spoke excellent English.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with amazing views. Staff and service 5* would have liked to of stayed longer.
Stayed 1 night in Dec 2024

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Colin

Liked: Staff & service, property conditions & facilities
The hotel was stunning and our lake view room was wonderful. Outstanding breakfast and SPA facilities. Great location opposite Lake Geneva and very close to the train station and Montreux centre.
Stayed 7 nights in Oct 2023

10/10 Excellent

Ammar Asim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Fairmont. The rooms were spacious, clean, and offered stunning views. The staff truly stood out—they were incredibly kind, caring, and attentive throughout our stay. Everything about the hotel felt well-maintained and professional. It was a smooth and enjoyable experience from start to finish. Would definitely recommend it to anyone looking for a comfortable and memorable stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

LORIN C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was some of the most friendly people we met in Switzerland. The entire facilty was immaculate, and we felt very welcome. We will definitely stay here next time we are in Montreux.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I have ever stayed at.The staff are outstanding. Polite, helpful with excellent English but prepared to humour my attempts at speaking French. The room was wonderful with an incredible view across the lake to the mountains. The breakfast buffet was amazing, especially the eggs Benedict cooked to order. The spa was good too. I could not recommend more
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant. Great service. Great beds. Couldn’t be more wonderful
Stayed 3 nights in Jul 2023

10/10 Excellent

Mehrnoush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, I wish we could stay longer.

Absolutely loved staying at this hotel! We had a beautiful view of the garden and the lake. Super spacious room, very clean and filled with all the amenities including a large bathtub. The hotel facilities specially 2x swimming pools were gorgeous and exceptional. Be sure to use the saunas and steam rooms. You can also take advantage of quiet reading room that no kida allowed. Breakfast was just fantastic, delicious and full of options both western and eastern. Highly recommend this hotel and hope to visit again soon.
Stayed 3 nights in Aug 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to the Christmas market and things to see and do. We walked everywhere. I loved this hotel. The staff were amazing and the rooms were comfortable. Older property, which is what Fairmont is and the architecture is beautiful. Christmas decorations everywhere which made is very festive. Public train to anywhere but specifically Zermatt and Geneva airport was very close but take a cab on your way out and there is a large hill (which we found fine) but if you don't want to lug your suitcase behind you up a hill... Definitely recommend this hotel.

8/10 Good

Jane

Liked: Staff & service, amenities
Disliked: Cleanliness
Loved the stay except for day 1 as I had to put a hold on my activities as bathroom wasn’t functioning (no hot water for shower) and wasn’t fixed until late night (was initially told it will take an hour). There was hair on hair dryer in the bathroom so cleaning could be better. But great professional staff, would visit again just for them!
Stayed 2 nights in Dec 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property resort style perfect amenities professional staff beautiful decor shopping restaurant food view service concierge just perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, delicious breakfast, very friendly staff
Stayed 1 night in Jul 2022

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great amenities and spacious rooms.

10/10 Excellent

Seta

Liked: Cleanliness, staff & service, property conditions & facilities
I’m a tough critic and I was so pleasantly surprised at how phenomenal this hotel was. The service, the room, the spa, the breakfast. Everything was absolutely fabulous!!
Stayed 2 nights in May 2025