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"Almost two weeks prior to booking I wanted an early check in. It was next to impossible to communicate with the hotel. Very frustrating with different emails, chat systems coming in. With the hotel staff placing me on hold, and bouncing me around only to be told to call back the next day. I also wanted to confirm that my room upgrade was in place as well. When I finally arrived, the first thing they said was, “there’s no early check in.” Despite, me having been approved for it, and having confirmation. This was alarming. Eventually, they confirmed it. I upgraded the room to a “view” of the tower. However, there was no view of the tower per say, when in the room. You had to actually step out on to the balcony and based on positioning only then would you see the tower. So while it was true there was “view” of the tower. It was also not true. They advertise there’s a gym. But essentially, one can say there is no gym. It’s in the basement, a few weights two treadmills etc., Two stairmasters and a few machines. The gym was useless. My review is still positive. As the hotel was modern and clean. The rooms were nice. Our bed faced out, so you could see the city at night. The biggest perk about this hotel is location. It’s in a fantastic area. With lots of life, hustle and many, many restaurants. It was great for walking. The Effel Tower was about a two minute walk. It’s for this reason this hotel is good. Also, expect about an hour’s drive from their main international airport "

"Room and staff were great"

"I didn’t have the opportunity to browse the amenities, as my stay was only an overnight layover. "