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Krystal Urban Monterrey San Jerónimo

3.5 star property
Travelers can start their day with panoramic views from the rooftop terrace before exploring the vibrant attractions of Macroplaza in Monterrey

Choose dates to view prices

Located in central Monterrey, Krystal Urban Monterrey San Jerónimo offers a convenient urban retreat. Guests enjoy meals at the on-site restaurant and city views from the rooftop terrace. Amenities include WiFi, dry cleaning services, an indoor pool, and a gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿3,392
฿4,036 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 315 for adults and from MXN 157 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Frequently asked questions

Does Krystal Urban Monterrey San Jerónimo have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Krystal Urban Monterrey San Jerónimo?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Krystal Urban Monterrey San Jerónimo on 24 May 2026 start from ฿3,392, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Urban Monterrey San Jerónimo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Krystal Urban Monterrey San Jerónimo?

Self-parking is free at this property.

What time is check-in at Krystal Urban Monterrey San Jerónimo?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Krystal Urban Monterrey San Jerónimo?

Checkout is at noon.

Where is Krystal Urban Monterrey San Jerónimo located?

Situated in the business district, this hotel is steps from Spainish Consulate and within 6 mi (10 km) of U.S. Consulate General and Macroplaza. KidZania Monterrey and Monterrey Institute of Technology are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 682 out of 1023 reviews
Rating 8 - Good. 195 out of 1023 reviews
Rating 6 - Okay. 80 out of 1023 reviews
Rating 4 - Poor. 36 out of 1023 reviews
Rating 2 - Terrible. 30 out of 1023 reviews

Reviews

Verified

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff super nice
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in, friendly staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay!!

Perfect experience, from check in to check out it was flawless.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and installation, cleaned.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sigifredo Miguel

Liked: Cleanliness
Great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jonatan ricardo

Liked: Cleanliness, staff & service, amenities
excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
All we need in the same place, feels like home!!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was bad
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Juan Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Numa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went well
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! And lovely
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ma. Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes
Stayed 2 nights in May 2025
Verified

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is perfect!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Vanessa and Katy were amazing
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

jorge

WoW!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Convinient location a lot of restriction with the VIP complementary drink...
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Victor Manuel

Liked: Cleanliness, amenities, property conditions & facilities
C
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ana Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in May 2025