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Krystal Monterrey

3.5 star property
Business travelers find a comfortable urban retreat in Monterrey where international cuisine awaits after productive workdays

Choose dates to view prices

Krystal Monterrey, in the city center, offers modern comfort. Guests enjoy international dishes at Café Flores and amenities like dry cleaning, babysitting, in-room WiFi, and a fitness center, keeping both business and leisure travelers connected and refreshed.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is ฿2,802
฿3,334 total
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 57 sq m
  • Sleeps 2

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • 33 sq m
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • 33 sq m
  • Sleeps 4

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(95 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.2 out of 10
Very good
(102 reviews)

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
In-room safe
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Free bottled water
Eco-friendly cleaning supplies
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior with Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior with Mountain View

  • 33 sq m
  • Sleeps 4

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About the area

Located in Monterrey Centro, Krystal Monterrey is in a walkable area in Monterrey with good shopping. Faro de Comercio and Capilla de los Dulces Nombres are local landmarks, and travellers looking to shop may want to visit Galerias Monterrey and Plaza Mexico. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio BBVA. Visit our Monterrey travel guide
Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000

What's nearby

  • Fuente de la Vida o Neptuno which includes a statue or sculpture, a city and art
    Fuente de la Vida o Neptuno
    3 min walk - 0.3 km
  • Paseo de Santa Lucia riverwalk Fuente del Crisol at Parque Fundidora Park at Night with Cerro de la Silla at the background, Monterrey, Nuevo Leon, Mexico
    Santa Lucia Riverwalk
    9 min walk - 0.8 km
  • Fundidora Park which includes a park and modern architecture
    Fundidora Park
    2 min drive - 1.6 km
  • Macroplaza
    5 min walk - 0.5 km
  • Auditorium Pabellón M
    5 min walk - 0.5 km

Getting around

  • General I. Zaragoza Station
    4 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    30 min drive

Restaurants

  • Sierra Madre Brewing Co.
    2 min walk
  • Starbucks
    1 min walk
  • 1900
    1 min walk
  • Panem At Hotel Kavia
    2 min walk
  • Las Alitas
    3 min walk

About this property

Krystal Monterrey

Hotel near Macroplaza
Consider a stay at Krystal Monterrey and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, Café Flores, offers breakfast, lunch and dinner. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a 24-hour front desk
  • Meeting rooms, a banquet hall and concierge services
  • Luggage storage, a front desk safe and a lift
  • Guest reviews say great things about the helpful staff and location
Room features
All 207 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 180 per stay)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children
  • Valet parking fee: MXN 180 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Is Krystal Monterrey pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Krystal Monterrey?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Krystal Monterrey on 15 Mar 2026 start from ฿2,802, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Krystal Monterrey?

Valet parking is available for MXN 180 per stay.

What time is check-in at Krystal Monterrey?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Krystal Monterrey?

Checkout is at noon.

Where is Krystal Monterrey located?

Located in Monterrey Centro, this hotel is within a 10-minute walk of Monterrey Metropolitan Museum and Macroplaza. Fundidora Park is 1.2 mi (2 km) away. General I. Zaragoza Station is only a 4-minute walk and Padre Mier Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Krystal Monterrey Reviews

8.4

Very good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1185 out of 2066 reviews
Rating 8 - Good. 417 out of 2066 reviews
Rating 6 - Okay. 214 out of 2066 reviews
Rating 4 - Poor. 119 out of 2066 reviews
Rating 2 - Terrible. 131 out of 2066 reviews

Reviews

10/10 Excellent

Glendy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and good service
Stayed 1 night in Feb 2026

10/10 Excellent

JUANA

Liked: Cleanliness, amenities
Hotel is close to all kind of activities and good places to eat.
Stayed 5 nights in Nov 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff very friendly
Stayed 4 nights in Dec 2025

10/10 Excellent

Marylou

Liked: Cleanliness, staff & service, amenities
Excellent Service, and kindness Room was comfortable
Stayed 1 night in Dec 2025

8/10 Good

Guillermo

Old but fairly clean… friendly and professional
Stayed 2 nights in Jan 2026

10/10 Excellent

Fidencio

Liked: Staff & service, amenities, property conditions & facilities
Everything was very good. Staff was friendly. Only thing was the halls from elevator to the rooms were not clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Extremely clean
Stayed 1 night in Sep 2025

8/10 Good

Cynthia

Liked: Staff & service, property conditions & facilities
Good surroundings, wishing walking distance to stores, malls, restaurants. There's a plaza right in front the building where you can sit to relax.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rut Azeneth

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the staff
Stayed 1 night in Sep 2025

8/10 Good

Juanita Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I noticed some little issues The bathroom need more clean up on shower and better showerhead, Sheets could be newer other than that everything else good, Near form restaurants and walkable distances
Stayed 4 nights in Oct 2025

10/10 Excellent

Isabel Azucena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We noticed the bar was never open this is inconvenient for us we always want to have some drinks in the evenings when we travel and pay for a hotel stay. unfortunately this time we never saw the bar open. Overall our stay was very pleasant the staff were very friendly and polite.
Stayed 2 nights in Oct 2025

10/10 Excellent

Frederick H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful, and competent staff. An unexpected benefit was the seeing the large flocks of parrots that roost in the area. The parrots congregate on the roof of a building next door to the hotel to drink water (condensation from the air conditioners?) in the evening and they are easily visible from the Krystal. The hotel management should find an ornithologist to identify the types of parrots and produce a guidebook. When I watched the birds there must have been at least 300 birds visible.
Stayed 4 nights in Oct 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Our bathroom needed some repairs and updating. Shower had no pressure. But the beds were comfort. Was not given a room with Mountain View at first but was easily corrected. Everyone should a room with Mountain View. It’s beautiful to see in the morning. Staff was friendly and knowledgable. Got us a cab to the airport for 630 pesos.
Stayed 3 nights in Sep 2025

6/10 Okay

Frankie

Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival, ceilings were filled with dust and visibly you can see from the ceilings. Housekeeping was quick to respond and cleaned it up. During the stay, there were 2 nights (almost full nights) without electricity, meaning we did not have any air conditioning during the midst of summer. Front desk said it was due to the power outage in the entire block of the town. No compensation provided, no other alternatives provided and we spent the night sweating in a stuffy room, waking up with headaches due to lack of airflow in the room. Decent customer service, they were able to provide cold storage travelling with medications that needed to be in the fridge. Valet parking is nice enough with no complaints. The area this hotel is located in is quite busy, bustling with people and great for shopping, although the streets are very dirty and garbage everywhere. Overall, this place was an ok place to be, I wouldn't give it the star rating they currently have, it's more of a 2 or 3 star hotel rather than a 4, and most definitely not a 5 star stay. If given the choice, there's a 10% chance of me reboojung at this place mainly due to convenience of location (although there are other hotels in the same area).
Stayed 11 nights in Aug 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jan 2026

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
All staff was very nice and helpful!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Dec 2025

10/10 Excellent

LUIS GERARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay-
Stayed 2 nights in May 2025

10/10 Excellent

Francisco Emmanuel Carrillo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente habitacion
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabriela

Disliked: Amenities
Good
Stayed 3 nights in Jan 2026

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes! The fruit and vegetables were so fresh, the rice and bread was hot and freshly made. Everything was amazing.
Stayed 7 nights in Dec 2025

6/10 Okay

Yazmin

Liked: Staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 3 nights in Nov 2025

2/10 Terrible

Alicia

Disliked: Cleanliness, amenities, property conditions & facilities
Extremely dirty. Hairs all around the room.
Stayed 2 nights in Jan 2026

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 3 nights in Nov 2025