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Krystal Monterrey

3.5 star property
Hotel with a restaurant, a short walk to Macroplaza

Choose dates to view prices

Photo gallery for Krystal Monterrey

Lobby sitting area
Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi
Lobby sitting area
Front of property
Breakfast, lunch, dinner served; international cuisine
Krystal Monterrey, in the city center, offers modern comfort. Guests enjoy international dishes at Café Flores and amenities like dry cleaning, babysitting, in-room WiFi, and a fitness center, keeping both business and leisure travelers connected and refreshed.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
The current price is ฿2,644
฿3,146 total
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 57 sq m
  • Sleeps 2

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • 33 sq m
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • 33 sq m
  • Sleeps 4

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(89 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
Iron/ironing board
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(98 reviews)

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
Iron/ironing board
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Minibar
Eco-friendly cleaning supplies
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior with Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior with Mountain View

  • 33 sq m
  • Sleeps 4

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About the area

Located in Monterrey Centro, Krystal Monterrey is in a walkable area in Monterrey with good shopping. The area's natural beauty can be seen at Fundidora Park and Parque Ecologico Chipinque, while Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey are cultural highlights. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio Universitario.
Visit our Monterrey travel guideOpens in a new window
Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000

What's nearby

  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 5 min walk - 0.5 km
  • Fundidora Park - 2 min drive - 1.6 km
  • Cintermex - 4 min drive - 2.7 km
  • Arena Monterrey - 4 min drive - 3.1 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 28 min drive

Restaurants

  • ‪Sierra Madre Brewing Co. - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Mi Tierra - ‬3 min walk
  • ‪1900 - ‬1 min walk
  • ‪Las Alitas - ‬3 min walk

About this property

Krystal Monterrey

Hotel near Macroplaza
Consider a stay at Krystal Monterrey and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, Café Flores, offers breakfast, lunch and dinner. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and luggage storage
  • A banquet hall, tour/ticket information and smoke-free property
  • Concierge services, a front desk safe and meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 207 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

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  • Free WiFi
  • Air conditioning
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The price is ฿2,615
฿3,112 total
includes taxes & fees
20 Nov - 21 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 180 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children
  • Valet parking fee: MXN 180 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Is Krystal Monterrey pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Krystal Monterrey?

As of 23 Oct 2025, prices found for a 1-night stay for 2 adults at Krystal Monterrey on 6 Nov 2025 start from ฿2,643.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Krystal Monterrey?

Valet parking is available for MXN 180 per stay.

What time is check-in at Krystal Monterrey?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Krystal Monterrey?

Checkout is at noon.

Where is Krystal Monterrey located?

Located in Monterrey Centro, this hotel is within a 10-minute walk of Monterrey Metropolitan Museum and Macroplaza. Fundidora Park is 1.2 mi (1.9 km) away. General I. Zaragoza Station is only a 4-minute walk and Padre Mier Station is 7 minutes.

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Krystal Monterrey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1083 out of 1945 reviews
Rating 8 - Good. 400 out of 1945 reviews
Rating 6 - Okay. 210 out of 1945 reviews
Rating 4 - Poor. 121 out of 1945 reviews
Rating 2 - Terrible. 131 out of 1945 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay-
Stayed 2 nights in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025

8/10 Good

Cynthia

Liked: Staff & service, property conditions & facilities
Good surroundings, wishing walking distance to stores, malls, restaurants. There's a plaza right in front the building where you can sit to relax.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The hotel is in an outstanding location—close to everything we needed. The staff was welcoming, the room was comfortable, and the overall experience exceeded our expectations. Would definitely stay here again!
Stayed 3 nights in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Extremely clean
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay really loved it
Stayed 3 nights in Jun 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not had breakfast at the hotel
Stayed 10 nights in Oct 2025

8/10 Good

Juanita Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I noticed some little issues The bathroom need more clean up on shower and better showerhead, Sheets could be newer other than that everything else good, Near form restaurants and walkable distances
Stayed 4 nights in Oct 2025

10/10 Excellent

Victor

Excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Rut Azeneth

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the staff
Stayed 1 night in Sep 2025

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place y MTY

Great location and employees and hotel all nice
Stayed 4 nights in Jun 2025

10/10 Excellent

Isabel Azucena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We noticed the bar was never open this is inconvenient for us we always want to have some drinks in the evenings when we travel and pay for a hotel stay. unfortunately this time we never saw the bar open. Overall our stay was very pleasant the staff were very friendly and polite.
Stayed 2 nights in Oct 2025

8/10 Good

Jhonnatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Julisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Frederick H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful, and competent staff. An unexpected benefit was the seeing the large flocks of parrots that roost in the area. The parrots congregate on the roof of a building next door to the hotel to drink water (condensation from the air conditioners?) in the evening and they are easily visible from the Krystal. The hotel management should find an ornithologist to identify the types of parrots and produce a guidebook. When I watched the birds there must have been at least 300 birds visible.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, the staff were kind and quick to answer all my questions
Great view to El Cerro de la Silla and la Catedral
Stayed 4 nights in Jun 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Our bathroom needed some repairs and updating. Shower had no pressure. But the beds were comfort. Was not given a room with Mountain View at first but was easily corrected. Everyone should a room with Mountain View. It’s beautiful to see in the morning. Staff was friendly and knowledgable. Got us a cab to the airport for 630 pesos.
Stayed 3 nights in Sep 2025

10/10 Excellent

Josue Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
i wouldve love to have maybe a mini fridge and a microwave avaible to heat up food and keep drinks cold
Stayed 5 nights in Aug 2025

6/10 Okay

Eduardo Guzman

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They need improvement in customer services ; specifically in the front desk!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
All is better
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has never failed me. Rooms are very spacious. Breakfast buffet amazing. Service is great! Meeting rooms and working spaces are great
Stayed 2 nights in Jun 2025

10/10 Excellent

Honorio

Liked: Amenities
the service
Stayed 3 nights in Aug 2025

6/10 Okay

Miguel

Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms smell like humidity. No fridge on room. Old tvs and furniture. Great location thats for sure.
Stayed 3 nights in Aug 2025