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CHN Hotel Monterrey Centro, Trademark by Wyndham

3.5 star property
Downtown Monterrey hotel offers convenience, authentic Mexican dining, two pools, and a 24-hour fitness center for routine-conscious travelers.

Choose dates to view prices

CHN Hotel Monterrey Centro, Trademark by Wyndham, is in the heart of Monterrey with a vibrant atmosphere. Enjoy authentic Mexican cuisine at Gambrinos, swim in two pools, keep fit in the 24-hour gym, and stay connected with free WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 400.20 per pet, per night
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children
  • Pet fee: MXN 400.20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does CHN Hotel Monterrey Centro, Trademark by Wyndham have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is CHN Hotel Monterrey Centro, Trademark by Wyndham pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of MXN 400.20 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at CHN Hotel Monterrey Centro, Trademark by Wyndham?

Self-parking is free at this property.

What time is check-in at CHN Hotel Monterrey Centro, Trademark by Wyndham?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at CHN Hotel Monterrey Centro, Trademark by Wyndham?

Checkout is at noon.

Where is CHN Hotel Monterrey Centro, Trademark by Wyndham located?

Located in Monterrey Centro, this hotel is within 1 mi (2 km) of Auditorium Pabellón M, Macroplaza and Convex Exposition Center. Fundidora Park and Monterrey Institute of Technology are also within 3 mi (5 km). Padre Mier Station is 9 minutes by foot and Fundadores Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.2

Cleanliness

7.2

Amenities

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 416 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 174 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 111 out of 1002 reviews

Reviews

Verified

6/10 Okay

Eric

Liked: Cleanliness
Breakfast was good and AC was good!!
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service
Excellent location to move around town .
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Tristan

Liked: Staff & service, amenities
Pet friendly parking has a pool
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cecilia

Everything was perfect, clean, and comfortable.
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was good and the staff are very friendly from front desk to restaurant and security , first time I meet so much friendly people in one place, keep up the good work.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised how good the service was and it’s not a new hotel but for the price and service it is great, The staff all are very friendly.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Frank

Liked: Amenities
Excelent breakfast great staff. Great shower. Rooms could use some help.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelent breakfast Good. Food omolete Exelent for the price.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very polite, the room was good size and it was a shower that I liked a lot.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Ivan

Disliked: Amenities, property conditions & facilities
The pool to small
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Fermin

Liked: Staff & service
Room was nice, staff were okay, didnt try the breakfast and ac made a lot of noise but worked pretty good. I was mad because when a made the reservation thru expedia I was supposed to pay around $60-$70 for 1 night and I ended up paying $104 which didnt make sense but i didnt want to look for another hotel at the time.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was dirty and smelt of moisture. Should not be 4 stars at all. Multiple other people were also complaining of the same thing. Very disappointed with this hotel and the staff.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good prices, I can recommend its buffet.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Alfredo

Liked: Amenities
The bar had almost no drink selection. Only one type of light beer. Everything else is decent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Neyra

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nightmare ! No towels ! Went to front desk and requested and all they said that they will be there in a minute and never arrived !
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

ALICIA

Disliked: Amenities, property conditions & facilities
Very disappointed with the breakfast I pay for breakfast buffet, when I ask for over easy eggs I have to pay extra, then I ask for a pancake I have to pay extra too I order a chocolate milk for my baby the charge for that too
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service
All good. Buffet needs more options though
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diana Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service
The location has its plus and minuses, very close to beautiful San Pedro and close to the highway. But definitely not somewhere you want to be walking around with your family once it gets dark. But it was a great place to sleep in.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Jane

Liked: Staff & service
Disliked: Property conditions & facilities
It was ok
Stayed 2 nights in Jul 2025
Verified

8/10 Good

iris

Liked: Staff & service
Disliked: Cleanliness
Xx
Stayed 1 night in Aug 2025
Verified

6/10 Okay

ALEJANDRO

Liked: Cleanliness
Fair
Stayed 1 night in Oct 2025

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