Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,

Thank you for taking time to rate your recent stay with us.

Hi there, first of all, thank you for taking the time to rate your recent stay with us. We actually do provide coffee for all of our gust in the lobby all day, I am sorry you didn't see it in our small lobby when you checked in. We hope you give us another opportunity when you come back to visit Monterey.

We really appreciate your comments. We take pride in the service we provide our guests and are glad to hear you found it pleasing. We are pet friendly, as you know, and we do ask our guests to make sure their pets are quiet enough to let other enjoy their night sleep. We do apologize you had to deal with this situation. Next time, please make sure to let us know so we can solve this issue right away.

Thank you for your comments Bill, we appreciate it. We wish you would've told us about these issues in the room as soon as you got in to give us the opportunity to fix them for you. We do our best to let our guest know our quiet hours, which are from 9pm to 9am, to assure everyone a good night sleep, however there are some things that are out of our hands. We do hope you give us the opportunity to serve you again next time to visit Monterey.

Thank you for taking the time to rate your recent stay with us.

Thank you for your great rating.

We are sorry to hear about this, be sure we will work on fixing mentioned issues. Our location is ideal for visitors since we are close to the most popular tourists attractions in town all while being on a quite street. You were lucky enough to come visit us during one of the most popular events of the year, Car Week, which is the reason why you might have heard some noise outside later in the evening! We hope to see you again soon on your next visit to Monterey.

Thank you Karen for taking the time to score your resent stay with us!

Hi Scott, we really wish you could have mentioned this to us after your check-in to give us the opportunity to fix this issue for you. Our main goal is to provide our guests with an outstanding experience and you are not the exception. We hope you give us the chance to better serve you on your next stay in Monterey.

Thank you for taking the time to rate your current stay with us we appreciate it. We hope to see you again on your next trip to Monterey!

Thank you for taking the time to rate your stay with us.

Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. We hope your next visit will be even better!

Thank you for taking the time to rate your experience with us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations as per your rate. We appreciate your sharing and hope you will give us an opportunity to better serve you in the near future.

Thank you very much for taking the time to share your comments concerning your stay with us. Your feedback is extremely important. We offer the lowest price of any national chain, and strive to deliver an excellent guest experience. While we do not offer great amenities in our guest rooms, we do offer complimentary coffee (freshly brewed) in our Lobby each morning; and I regret that this was not brought to your attention when you checked in. We hope you appreciate the value we offer, and look forward to having you as our guest again in the near future.

Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to continuously improve our guest experience.

We have reviewed your comments and concerns, and we want to assure you that they are appreciated and valued. Please always feel free to let us know if something is not to your standards when staying with us and I assure you we will take care of it on the spot. Our goal is to always provide our guest with a goodnight sleep. We hope you will give us an opportunity to better serve you in the near future.

Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.