"Worst management for the hotel . My brother lost his wallet and I was trying to help him out to get a hotel room , until we can figure out how to get him home . Hotel management refused to check him and made him stay in the cold weather in his rental car.. what kind of human being are they !!! Us her in US we never do something like that .. even though I called the hotel directly and explained the problem with them and they still refused. "

"Relaxing hotel with all the facilities. Lovely outdoor pool with a good temperature. Great restaurant. Good spot for visiting the Belgian breweries !"

"Perfect for a sleep and a morning shower. Amazingly nice receptionist. Thank you!"

"Very close to the airport, very good conditions, I recommend!"

"Clean and well appointed hotel with parking and location near main roads and Waterloo. Local village Genappe has great restaurants also."

"Very good breakfast"

"Good value!"

"Lovely quiet location, very roomy accommodation, friendly staff. Ideal if you prefer a quiet location rather than a town or city."

"Very luxurious, attentive owner, just overall a good place to stay "

"Very nice"

"Expedia front page for the hotel gives the impression there’s a shuttle bus. It’s not - it’s €25 The “airport hotel” is a fair travel from the terminal"

"Large family.room. Really comfy beds. Had a balcony. Breakfast was great. Really get hotel for couples and families"

"Was great"

"Convenient stop over hotel, well located just across the way from the main Charleroi station, and within walkable distance of central Charleroi"

"The room was comfortable and the grounds were very pleasant. The walls are thin so we could hear a lot of noise from the children in the next room one night. We had an enjoyable meal on New Year's Eve but we were not told until the day that everything would be closed (apart from breakfast) on New years day! We had the most heavenly massage, really recommended. We loved the animals and the 'farm to fork' ethos and local produce. "

"Exactly as seen on the pictures. Clean, comfy and a perfect place for a weekends away."

"It was clean tidy and good food"

"The reception staff were excellent but the waiters/servers were not very proactive, leaving us wondering if we had to approach them to be served. When they did serve us they made no effort to establish a rapport with us. Other than that, the hotel met our needs very well."

"Clean, good with small kids"