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"Everything in the room was broken or not working "

"The breakfast was good. I didn't use the hot tub"

"Clean room - door did not have a deadlock so we had to put the desk in front of it so no one broke in "

"It was a room to sleep in close to town ,I’ll say that ! Mold in bathroom and holes in doors. Got us through the night . "

"Clean hotel, friendly staff, and convenient location "

"To Marriott Customer Care, I am writing to formally escalate a complaint regarding my recent stay at the Four Points Sheraton in Seattle, Washington. I am a Marriott Gold member and the experience I had — and that my family was subjected to — was completely unacceptable. Three issues occurred during this stay: 1. CHECK-IN POLICY: I was denied check-in past 11 PM, an unusually early cutoff that required my sister to place her card on file as a workaround. 2. BILLING ERROR: Upon checkout,...

"Clean rooms, they have windows that actually open to get fresh air. Very helpful and convenient to have breakfast and to have it until 10am. It saved us a lot on time and food, especially traveling with kids. Staff was decent. The garbage at breakfast was getting full, so I had politely let the girl at the front know so that she can get it changed out so the rest of the guest can throw away their trash. She looked at me like it wasn’t her problem and said “I’ll talk to them about it” and...

"Hotel was in just the right place, service was fantastic, and our room was clean and comfortable. My only criticism is that it was a little too warm for me, with the thermostat in the room only going down to 65F. Otherwise, great. We'll likely be back next year."

"Of the 3 historic hotels in the middle of “hospital hill” or “first hill” the Sorrento is by far the best "

"The staff is great. Overall a good price in Seattle for a decent hotel. "

"Amazing place to stay! "

"The staff and location are great. They offer breakfast in the morning which is nice. The rooms have a bit of a smell to them, but perhaps that is because the building is old. "

"I stayed only overnight but I'm happy with the staff, cleanliness, wifi and the location"

"Loved this super cute hotel, great location. Felt very safe welcoming and relaxing. Loved my room! Would stay here again! "

"Clean room!"

"Had a lovely stay at the Virginia Mason in Seattle. The building is a little older but it has character and was kept very clean and tidy. The staff were very friendly as well. The location was perfect for us to take a 10 minute walk to the convention center easily. You do have to park a block or two away but it wasn't an issue for us. I would definitely consider staying again. "

"N/A, Staff was great and helpful"