It was so nice to have a clean, cool and comfortable room after a day out in the heat! The restaurant is not air conditioned, but has ceiling fans. The food is exceptional! The breakfast is a buffet with an omelette station. I will stay here if I ever need to be in the area again!
Fairly decent low budget hotel. It was clean with a decent bar and restaurant. The hot water was only warm and they had wifi connection issues throughout our stay, which was irritating. Staff were helpful and the location is on a busy street but nearby banks and electronics shops.
I stayed here previously all the way back in 2008. The property has received an upgrade and is still a lovely spot. Each one of the staff was extremely kind and helpful. I also really appreciated the glass water bottles and refillable toiletries in the bathroom, which avoids the excess use of plastic.
Wonderful character and knowledgeable, professional staff
เข้าพัก 1 คืน, พฤศจิกายน 2025
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Katherine
14 พ.ย. 2025
ชื่นชอบ: ความสะอาด
Rooms were clean, really appreciate the quiet AC and clean comfortable bed. Staff were very friendly checking in and at the restaurant. And the security guards at the door were really helpful pointing me to a bank and guiding me to a fantastic taxi to the airport.
เข้าพัก 1 คืน, พฤศจิกายน 2025
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Nagib
3 ส.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Central and convenient in Mombasa
Best location in Mombasa, very central to everywhere in town. Most lively area
Excellent property within easy distance of Fort Jesus and Old Town,even easier if you grab a nearby tuktuk for a 200 ksh ride. Aircon was powerful, wifi reliable, front desk reception was welcoming and easy, buffet breakfast had many options of Kenyan, Indian and English. Felt welcome, safe, and comfortable. Recommended for those who want to stay in Mombasa Town.
The hotel is a remarkable building and has a nice athmosphere. The bathroom is a bit dated but the rooms are spacious and well equiped. The staff is great and really friendly.
The hotel is centrally located, and the staff are very friendly and helpful. The buffet breakfast was definitely a win, with so many options to choose from. I also appreciated having four bottles of water replenished in my room every day. The shampoo, conditioner, hand wash, and lotion were also well stocked.
That said, there were a few areas that could use some improvement. The communication between the kitchen/bar and the front desk seemed to have its challenges.
The TV in my room was not working but the front desk said it was an issue throughout that would be fixed in a week. If anyone travels there and can confirm whether this has been fixed, please feel free to update the rest of us.
The fridge in my room was also not working. On top of that, the items left by the previous guest were still inside when I arrived and were still there after my second day. This made me question how thoroughly the rooms were being cleaned.
The shower gel ran out on the first day and was not replenished after the room was cleaned. The other toiletries were fine.
There were also roaches in the room, which was obviously not pleasant. They did spray the room for mosquitoes in the evening, though, and I appreciated that.
Overall, I enjoyed the central location, the friendly and helpful staff, and especially the breakfast. However, the housekeeping, maintenance, and communication between departments are areas that I think could be improved to make the overall guest experience much better.
The room was ok, but our safe and fridge did not work. Our room key stopped working twice and we had to get it replaced. Loud birds (crows?) outside all night/morning. Lower water pressure in the showers. Not the best value for money. Probably wouldn’t stay here again. Staff were pleasant.
เข้าพัก 1 คืน, มกราคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Hussain
14 พ.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The property is old need restoration n upgrade.
The back of the property building is next to some night club noisy on the weekends. But, the staff was nice to move me to the front of the property.
Un hôtel historique,le seul bon hôtel à être ouvert en juillet 2022 dans le centre de Mombassa.
Sa terrasse n’a pas changé depuis la construction de l’hôtel.Un hôtel mythique.