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"Do not book the Studio room! Upgrade to the Villa or don’t stay here. The Studio rooms are barely bigger than a prison cell and are nowhere near 5 star hotel quality. The property is neat and the staff are so nice. Just don’t book the Studio rooms. "

"What a find. Quiet secluded luxury property comprising originally two houses, now a high end function venue. Beautifully kept grounds and interiors. Great amenities and nice pool area. 12 mins drive from B Bay. Top marks."

"The cabin was in terrible condition. It felt dirty and worn out. Staff were friendly and helpful. Pool looked lovely. I didn’t actually realise that a ferry had to be taken to reach the resort. I wouldn’t stay here again as it was isolated and I wanted to be closer to Ballina."

"Slightly dated motel but ok for night or two . Few minutes walk to Lennox head front easily drive to Byron bay"

"We had the pleasure of staying in villa #1. The space was perfect for our needs and the outlook was peaceful and relaxing. Bangalow township is less than a 5 minute drive or a leisurely walk of 20 minutes."

"Clean, nice, pet friendly property with excellent front desk staff."

"The room was not properly cleaned and, in all likelihood, had not been for some time. Shards of broken glass were scattered around on the floor, shower cubicle was very slippery as had not been properly cleaned beyond a cursory wipe-over. Somehow the front desk staff were critical of US for not notifying them earlier - not a very friendly or empathetic response."

"Laura is the best, always prepares for my arrival and looks after me even when I have forgotten items after check-out. It’s a comfortable home away from home for me when travelling for work. "

"Wanted to be in nature and this was a perfect spot for it."

"Zoe welcomed us with a friendly smile and was very helpful. The place is very cute, has character and was quite comfortable."

"Perfection, great customer service on arrival. Room was pet-friendly and extremely clean. The place was quiet and had a communal laundry, bbq area and pool. We will definitely be back :)"

"Parking at door, restaurant on site & the food was delicious, friendly staff. Couldn’t fault it"

"It is just a room with a bed and a chair there is no ammenities, the toilet, shower are communal which was not described in the description, there is no fridge that you can use for food or drinks, basically it’s a place to sleep nothing else, if I knew this earlier would of opted to stay at a caravan park for a fraction of the price. Disappointing to say the least"

"We booked at Reflections, Lennox Head. No check-in codes and details had been sent, we phoned and were promised to be sent shortly. We checked upon arrival at 5.30 and none had been sent, we phoned phoned after hours a few times - but no answer. We were unable to stay and had to book elsewhere. Explaining this to them the following day resulted in abuse and no refund. A week later Expedia sought a refund for us, and Reflections has refused - stolen our money and lied. Avoid at all costs!"

"The waterfront room (203) that we had was ideal - plenty of room and a great bathroom. I rate Ramada Ballina 11/10"

"Crystalbrook was an absolute gem of an escape. Surrounded by beautiful nature and tranquil surroundings, it was the perfect place to unwind and recharge. The staff were exceptional throughout my stay, warm, welcoming, and genuinely attentive. A special mention to Hugh, whose charisma, kindness, and friendly nature made the experience even more memorable. He is an absolute sweetheart and a real asset to the team. The coffee was fabulous, the amenities were outstanding, and every detail seemed...

"In a great quiet location, close but not too close to town"