The rooms were clean and comfortable, all staff were extremely friendly and I just adore the two receptionists there. They were so sweet and accommodating especially because I kept extending my stay by a day not knowing when I was going home. And they were ready for me each morning to redo my key cards and were able to keep me on the same room my entire stay. Breakfast was always fresh and small amounts made at a time so there wasn’t an abundance of waste and things were fresh. But PLEASE get a Popcake(pancake maker)!!! I even looked them up for yall. That’s the only thing I missed from the hotel I normally stay at. There is something about those thin pancakes. Thank you Garner staff!!
I stayed here back in October when they just started renovation so honestly coming back I was scared to book more than one night in case I still hated it. I ended up staying for almost a week. They truly did an amazing job on the renovations. It’s like a completely different place. The staff were incredibly sweet, welcoming and accommodating. Their breakfast was pretty decent but I can’t lie and say I didn’t miss the Popcake(pancake maker) that my normal hotel has. I will be coming back here everytime I come back to Missoula now. Fair prices, friendly staff, good breakfast and awesome renovations. The only thing I had an issue with is they do offer WiFi but I was on the first floor which is semi underground(I know it sounds scary but it’s not) therefore the WiFi just didn’t work well for me and I had to use my personal hotspot because I had work to do. I didn’t ask about this issue but I will be asking about it next time I go to Missoula which will be in a couple weeks. Everyone who had a part in the renovations…WAY TO GO!! Yall did an amazing job, it looks so nice and different. I can’t wait to stay there again.
The tub plug did not work, so I could not take a bath. No alarm clock. Only "1" coffee cup. No wash rags. And TV was very dark, like the picture tube may be dying on the TV. We were in room 330.
The room renovation wasn’t complete and the bathroom door wouldn’t close. Very difficult to have privacy. I’m sure once the renovation is 100% complete it will be nice but it wasn’t worth the money and I want mine back!