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"Room clean. Staff indifferent."

"Absolutely amazing art work that is this hotel. From the kindness of amazing staff to a room that was out of this world. View from the balcony on the roof where free drinks and coffee available make this a gem of Coimbra."

"The reception staff were very inviting. The immediately helped with parking and gave great recommendations for food in the area. Rooms were spacious and comfortable. No issues and made our visit to Coimbra even better."

"The hotel charged a breakfast fee for my 4-year-old child that was even higher than the adult breakfast price, which is different from what was stated on Hotels.com. In addition, a staff member who said they had been working there for only two months was rude and unprofessional in their attitude. This was a very disappointing experience and I regret choosing this hotel."

"The rooms were clean, small but location was convenient. The staff were very courteous and very helpful, they showed us what to check out etc. "

"Well located, friendly staff and warming facilities "

"Clean, helpful staff, great location."

"Had a great stay at the hotel. A beautiful interior, excellent service, delicious food, and a wonderful setting."

"Excellent location and view, the air conditioning did not cool properly. The hotel looks old, and while we understand the intention is to be antique, there is a difference between old and truly antique."