This place needs to be shut down until they can figure out how to make it safe. Dogs are on the loose, getting detained, elevator never works. The whole building is gross. Homeless people everywhere. I would like a refund because I did not expect this type of experience. Shower is nasty/not cleaned, towels had stains on all of them, room was HORRIBLE. TV barely worked and I will repeat myself. This hotel needs to be condemned for safety reasons.
I booked and paid my stay for two nights with a queen size bed, for a two twin bed and for some reason Expedia shows only one night. I came back to my room locked and my key wasn’t working. I went down to the front desk, got my key reactivated and was able to enter my room but my stuff was gone and someone else’s things was on the bed. I went down to the front desk and let them know if the situation and that’s when they told me that Expedia shows them only one night so they rented that room 225 to someone else. I showed them my payment recent and it showed two night that I paid for. At this point I told them to just find my bag and refund me the second night because this was a very bad experience and the place reeks of weed and smoking. I’m still waiting for my refund.
It was a horrible place, don’t never book this hotel.
Daniyor
เข้าพัก 1 คืน, มิถุนายน 2025
8/10 ดี
Hussain
8 มิ.ย. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Hussain
เข้าพัก 6 คืน, พฤษภาคม 2025
2/10 แย่มาก
Bryce
เดินทางกับสัตว์เลี้ยง
2 มิ.ย. 2025
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Receptionist and security guard were rockstars when we arrived at 12am! To no fault of their own the power was knocked out . I don’t like that they didn’t offer me a free room or a refund for my stay! The power didn’t come back unti 9am the next morning! The window in my room was left open and the locks were busted off . We were on the first floor and I didn’t even realize this until we were checking out! The floor under my bed looked like it hadn’t been swept in weeks otherwise the place was pretty clean! I don’t like you can hear a pin drop outside your door I mean u hear every door and every conversation someone is having so very little privacy.