Property was fine, but had requested a ground floor room which did not receive and there was not an elevator
Jeanne
เข้าพัก 1 คืน, เมษายน 2024
8/10 ดี
Jim
28 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
There were lots of beat-up vehicles in the parking lot and a lot of men loitering around smoking and drinking and talking on the phone, which gave the place a somewhat rough feel and made me feel that I needed to be more guarded about safety with my kids. However, there were no negative incidents and the staff was helpful and the room was nice enough.
Jim
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Nehal วันที่ 28 เม.ย. 2024
Thank you for taking the time to give us a review. I’m glad you had a nice stay at our hotel. Recently we had some corporate clients book rooms for their employees and on the days they’re off work they have not much to do so they hang out at the hotel. We have our corporate clients’ contact information if we have any issues with their employees. We haven’t had to make a call to our clients yet. Also, I’m glad to hear that the hotel staff was helpful and hope you had a chance to enjoy the pool and hot tub. We hope to see you on your next visit to the Lakeville area. Have a great day!!!
Convenient location, friendly staff
The heater in the room was very noisy and made it hard to sleep. I have the same heater at home, and the fan is going out, so I'm assuming it's the same issue.
Walk to cracker barrel restaurant. Beds/sheets comfortable. Shower good water pressure/ room temp controlled perfectly. Quiet in room. Room appears updated but hotel a bit dated but clean. Breakfast lots of variety( cereal, donuts, typical bag eggs, bacon, waffles but appreciated) would stay again. Good value for price
The pool area both nights had a huge group of adults, blasting rap music and taking over the whole pool area. They were so loud, and not watching their children in the pool. Kids in the pool were throwing a football around and it hit many other kids. Also, my daughter accidentally left her airpods in the room. My daughter called the day we checked out and told them. They were rude to her and said they were not in the room. We know they were left there. It was disappointing that they were not willing to at least even be nice about it.
The pool area was really really dim and lots of sand or something in the hot tub.
Cheyenne
เข้าพัก 1 คืน, มีนาคม 2024
8/10 ดี
Nyna, Council Bluffs
เดินทางกับครอบครัวและเด็กเล็ก
18 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Everything was great except for the lift on the pool was not operating and we had a guest with out a leg that could of used it to get in and out of pool
Nyna
เข้าพัก 2 คืน, มีนาคม 2024
6/10 พอใช้
Laura
เดินทางกับครอบครัว
15 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
It was great for what we were there for. Running the TWO remotes for the TV was annoying. $$ was good.
Laura
เข้าพัก 4 คืน, มีนาคม 2024
6/10 พอใช้
Sara
4 มี.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
Inside is very clean i like it there is no toothbrush and Colgate. Breakfast was not bad can be better there coffee is good customers service when we go in the front desks guy was very polite and good. Im tjw morning there is tall guu with hair he is not good feer for thw hotel. The hot tub water waa cold when we ask he said there is nothing i can do. I was like really and yje other family was upset to he tells same answers for everyone
The price is right for this hotel. It has some nice options such as the pool, hot tub and free breakfast.
The rooms are in need of a major overhaul. Walls in the bathrooms (in two separate rooms) are falling apart near the bottom. This made the restrooms feel very dirty. There are random holes in the walls, picture frames are held together with tape and there are suspicious stains on the carpet. Until updates are made, this hotel is on my list of places not to stay.
Thank you for the awesome review!! I’m so happy your stay was as expected. Hope you have a wonderful day and hope to see you on your next visit to the Lakeville area.
Clean. Pool and hot tub were awesome. The breakfast was very good! Staff very friendly and receptive.
A small problem with the heat/air in the room - even though it was freezing outside we couldn't get it to cool.
The quality of the staff was exceptional!
Their friendliness and professional were top notch. When we had a concern, their response was immediate and thorough.
We will stay here again.
This is a perfectly good place to stay for the price. For me personally, I was using my room basically just to sleep at night and had plans all day long, so this was a great affordable option with no unnecessary bells and whistles to tack on fees.