2/10 แย่มาก
Yingjiao
25 ส.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The hair drier of the room was broken, the front desk people came to look and said he would find a portable one if they do, but he didn’t return with one and didn’t tell me they didn’t have one. I called them and found out they had no one, so I asked if they had other rooms I could use the hair driver, but he said the rooms were all sold out. I checked online and found there were still a lot of rooms left.
The next day we checked out but I found my melatonin and some Danish pastries were left in the fridge. I came back to front desk after lunch. Another front desk people went to the room and found no melatonin and pastries. I suspected the cleaner threw them away but the front desk people insisted that it was impossible for them to throw away guests’ stuff. It looks like I was lying. How could we possibly drive back if we have the stuff with us? Especially the stuff was stored in the fridge.
Overall, this hotel has terrible service and I will never choose this brand again.
Yingjiao
เข้าพัก 1 คืน, สิงหาคม 2025