Thank you for taking the time to tell us about your stay.Please come stay again soon!
8/10 ดี
Thomas
21 ต.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Rating our stay
The elevator was broken and the front desk person was not knowledgeable. The hotel was clean and had a great breakfast.
Thomas
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Angie - GM วันที่ 14 พ.ย. 2023
Our elevator is being upgraded to a new state of the art elevator. Sorry it was down during your stay. The stairs are the tough. Sorry FD was not very knowledgeable, we will update some training!
We are glad to hear of your hotel experience with us and greatly appreciate the feedback provide. Looking forward to your next stay and wish you well. Take care and have a great day!
Front desk staff were welcoming and helpful. Mr. Denovan and staff made our stay pleasant. Breakfast was excellent. A wide range of foods served in a spotless and bright dinging area.
Cavon
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Mr Holiday วันที่ 31 ก.ค. 2023
Thanks for your stay with us and we look forward to the next visit.
การตอบกลับจาก Angie - General Manager วันที่ 5 ก.ค. 2023
Anna:Thank you for the nice review. Glad you enjoyed your stay. Please come again!
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางกับครอบครัว
11 มิ.ย. 2023
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Would like it to be cleaner
The bathroom had hair all on the floor and shower. There was a gold ring around the toilet base. Our room had a shared door with with another guest who was up at 5am on Sunday and very loud. The staff is pleasant. There’s not many options in Minden unfortunately.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Angie - General Manager วันที่ 5 ก.ค. 2023
Anonymous:I'm sorry for the experience you had while at our hotel. I hope you alerted the front desk so we could take care of it right away. Please come again if in our area.
I have stayed here several times. It is consistently good. All the stuff works, breakfast is ok although low end with tiny forks and knives. The staff was very nice and parking plentiful.
John
เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก Angie - General Manager วันที่ 7 มิ.ย. 2023
You must have missed the cutlery in the breakfast area. It is heavy duty. Our market does have the smaller forks. Sorry for the confusion. Thanks for staying with us. Please come again soon!
Great hotel for a traveling family. There is a pool, exercise room, and free breakfast. The staff is really nice and friendly. All parts of the property were clean. Fresh towels and room cleaning upon request.
Undria
เข้าพัก 3 คืน, พฤษภาคม 2023
การตอบกลับจาก Angie - General Manager วันที่ 7 มิ.ย. 2023
Thank you for staying with us. Please come again soon!
The shower water ran across the bathroom floor and into entry way. This is very unsafe. Loud and profane occupants in room next door.
Odia O'Dela
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Angie - General Manager วันที่ 17 เม.ย. 2023
If the shower curtain was in the tub properly this should not have happened, so I am not sure what the issue was. Any time you have a problem with noisy guest, please call the front desk. We will take care of it.
Unfortunately we arrived on a day the elevator wasn’t working.
The main concern was the bed linen especially the pillows smelled bad
Dawn
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Angie - General Manager วันที่ 17 เม.ย. 2023
I'm sorry you arrived while the elevator was not working. They were able to get it working again first thing the next morning. Not sure why you had bad smelling linens. If you had let us know, we would have taken care of it right away. Please come stay again.