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"It wasn’t clearly communicated that breakfast is not not complementary at check-in. I understand there is a separate restuarant but it should be said how much breakfast is and guests won’t be inclined to think it’s included. Also, my room keys kept deactivating which required trips to the front desk. I kept them away from cell phones and chip credit cards and they still deactivated. Pool was out of order. Ice machine on my floor didn’t work, my boyfriend had to go to the second floor for ice. Front desk staff wasn’t the friendliest when my boyfriend asked about the ice machine, he was asked was he guest on our floor. Heat in our room did Not work at all. I’ve stayed at several Crowne Plazas and this stay was not as I expected and accustomed to. "

"We had issues as soon as waited an hour for our room. Once in the room we wanted ice wife hands me the bucket to put the bag in. As soon as I took the lid off I smelled something weird for an ice bucket, I sniffed it , gave it to the wife and at the same time Said IT'S PISS! Somebody pissed in the ice bucket and was missed by HK. Wife went to check in and they brought a bucket. They never took the PISS buck back. WE put it outside our door maybe they will pick it up being out in the hallway. Went to show for 4 hours came back to Hotel and Piss bucket still there. And the machine was broken on are floor. We got comped breakfast, And that was good staff where nice."

"Great place to stay close to the city of Milwaukee. Plenty of free parking. The hotel and our room were very clean. We basically stayed there to sleep, but it does seem to have a restaurant and bar that looked nice. "

"Staff and hotel were great! Location great! Walking distance to everything! Had a few issues with the room, tv was not working and required a tech visit, only to pods of coffee in the room, and no toilet paper, except for very little in the roll. Had to make a stop down the hallway closet to serve out selves. "

"I was nit clean and missing supplies. The toilet was clogged in arrival"

"Unique hotel. The rooms are cool. There was no soap to wash your hands though. You had to get body wash from the shower. That was annoying. I’d still stay there again though."

"Yes great free breakfast and happy hour "

"The 2 employees I dealt with were 2 of the kindest, nicest people ive encountered. They were so kind they made me feel like a friend. "

"One of my fave hotels in the Mi"