New hotel that was super nice. Stayed in the residences and our room was huge with three bedrooms and a living room. Had a cool hidden bar downstairs with great food and drinks.
The residences were fantastic! We loved them it was exactly what they wanted to! Maybe give some directions for the kitchen appliances. But everything was fantastic
This was one of the best hotel stay experiences I’ve had in a long time. The rooms were exceptionally clean and fairly quiet (there’s construction outside the hotel, but inside the hotel is very quiet), and the staff was amazing. The pool is great and so is are the other amenities. I will definitely come back!
Tried a residence while we were here. Totally worth the extra money. Super spacious with kitchen and balcony. In residence laundry and ample closet space a plus. Soaking tub in primary bathroom was very luxurious. Great for families and longer stays.
The building itself was beautiful. The pool was way too small for the number of guests wanting to hang out poolside. The bed was very hard. The freeway was noisy.
The property is huge and going to be beautiful but it is disorganized and although the property staff was very nice. They seemed disjointed and unready for 4 season style guests. The j termed was also down for my entire stay😐
Outstanding service from the moment we arrived and met the valet. The amazing service continued with the front desk (Carter was amazing). The food at the Remmington restaurant inside the hotel was great with attentive service. Room service meals and service were also top notch. The hotel was immaculate. The courtyard area and pool area were wonderful to spend time in. Text a number to the valet to retrieve your car resulted in minimal waiting for our vehicle. Our king suite was absolutely wonderful and had a great view of the lake. No complaints whatsoever. My wife, 4 year old daughter and myself cannot wait to come back!
The bathrooms had water marks on the counters as well as the kitchen, rugs had stains around the bed, one bedroom had a broken curtain with a clothes hanger attached to it. One of the faucet handles in the bathroom was broken and turned the wrong way and the toilet seat would shift and unstable. Not what I expected when staying there for a place that’s fairly new. Staff was friendly, no complaints there.
We stayed one night about a week ago and I wasn’t impressed at all, things were broken in the room and multiple counters did not looked wiped down and they stated they upgraded our room. We stayed again on our way home and it was a night and day difference. Room service was able to communicate and left a buzzer to pick up, the room was clean and nothing was broken, staff was friendly. The only thing that could be better is valet, but many reviews state this. I’d prefer to self park so if I leave one small item in the car I can easily just grab it myself. Since it’s all valet it makes you feel rushed to unload and load your car and some of them aren’t the most helpful. Also it would be helpful if the lobby had cash to break. It was awkward asking them for their Venmo or Zelle to tip them. Might just be me, but it took a bit for them to figure it out. Other than that, this stay was a night and day difference. And they even had stuff for my dog ready this time unlike the first time.