โรงแรมและที่พักมิดไอส์แลนด์

"La limpieza es súper excelente,pero saqué la reserva por expidia y pagué un dinero por adelantado y me ponían que cuando llegara a la reserva pagaba el restante y no fue así,tuve que pagar la reserva completa y al hora tengo que hacer el reclamo a expido 😔,por lo demás todo excelente"

"Very good service,cleaning and breakfast"

"Excellent place will be returning very soon"

"All ok"

"Good hotel with free breakfast"

"Loved how easy it was to get an airport shuttle! The gym was clean and the coffee in the lobby was a nice little perk on my way out the door."

"Excellent property. The customer service great. The General Manager is one of a kind. She is excellent."

"Worst hotel I've stayed at by far."

"Amazing property directly on the beach! Everyone was super kind and helpful."

"The airport shuttle does not run after midnight so it’s difficult if you come in on a late flight. The front desk staff in the morning were unprofessional arguing with each other. The women were not at all friendly or helpful."

"Front desk Mari , not at front desk for 5 months when I tried to check in had to wait . Didn’t recognize bonvoy membership and got an attitude when I tried to give it her. They gave me a room with a malfunctioning air conditioner . They offered a new room and would text me when it was ready and bring keys to my old room. Instead they didn’t give me a new room , they sent some guy to my room without y peromission and privacy sigh on my door he entered anyways and was caught on camera snooping...

"M"

"My room 409 had a major mechanical issue in the freezer. It created a very loud machine gun type noise lasting 7-40 minutes at a time on and off throughout my stay. I stayed 2 nights and never slept more than 1-2 hours before it started up again. Maintenance came 4 times. Juan and Kenny tried hard to fix it. But it was still being repaired at my checkout. I booked the hotel thru Expedia and Homewood Suites could not comp my stay even though I’m a Hilton Club member. This 2 night stay followed me...