You are welcomed, thank you for staying with us. We appreciate your feedback!

Dear Olivia. Thank you for choosing to stay with us and for taking the time to review our hotel. Congratulation on your honeymoon and wishing you all the best.The Waldorf Towers was built in 1937 and its registered as an Art Deco and Historic Hotel, not related to the Waldorf Astoria. We do our best to upgrade and accommodate our guests but as you mentioned the room next door was open and not rented since it was under maintenance. We do hope that you will give us another opportunity to be your host on your next trip to Maimi Beach.

Thank you for staying with and for your feedback!

Hello please reach out to the property, we are more than willing to help you resolve the issue. Please be mindful that some reservations made are subject to a cancellation fee post booking. Thank you for your feedback!

Thank you for staying with and for your feedback!

Dear Matthew.Thank you for staying with us and for taking the time to review our hotel. I'm so glad to know that you like our location near restaurants and shops. Please accept my apologies for the service received at check in. We take all comments very seriously and I have personally reviewed your comments with the front desk staff. All hotels on Ocean Drive were built in the 1930's and the entrance for the most part is the same since we do offer al Fresco dining. We do look forward to your next stay at the Waldorf Towers South Beach.

Thank you for staying with us! We apologized for the inconvenience. The hotel will be renovated in September on this year, we hope you can came back again and have a better experience.Regarding the valet.. please call us and we check what happened and if its like that we will refund you of course.thank you!

Thank you for staying with us!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us!

Thank you for staying with us and for your feedback. Please reach out to the property if there were any issues during your stay!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback! We hope you can came back to stay with us again!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your needed feedback. Please reach out to the property and speak with us regarding any that occurred during your stay!

Thank you for staying with us!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback!

Thank you for staying with us and for your feedback! We aim for amazing service at the property, apologies for any issues that occurred with the staff.

Dear Shantal.Thank you for your review and for choosing to stay with us. We do take all comments very seriously and we had looked into the elevator issues that you mentioned. Please accept my apologies and I can assure you that the elevator meets all City of Miami Beach requirements for proper operation. We will have the unit inspected again after the issues that you mentioned. We are also investigating the leaks that you mentioned on the stairs. We will continue to work on our products and services and hope that you will give us another opportunity on your next trip to Miami Beach.

Thank you for your feedback! We apologized but in spring break the city control this area and there is nothing we can do from here due to is for security measures that they closed the street that's why the parking that we work with is located on these time in Collins Av. This is the Heart of South Beach were people used to came for the restaurants and bar around the area so becomes really busy. We hope you can came in other time of the year.Thank youNicole

Thank you for staying with us!

Dear Blake.Please accept my apologies for the issues that you encountered in Miami Beach.It seems that you booked your reservation during Spring Break and there were more people than usual in the area. The city placed restrictions and there were minimum incidents reported during these days.Your reservation can only be change or updated by contacting Expedia. The hotel did have a room reserved under your name for the day and hope that the issue in Miami Beach does not reflect against the services provided by the hotel. Hope that you will give us another opportunity at a different time.

We apologized if you came in spring break, the city controls the area and close the street for security. We hope next time you came in a regular seasonThank you

thank you for staying with us!

Thank you for staying with us and for your feedback!

Dear Tabra.Thank you for staying with us and for taking the time to review our hotel.I'm so glad that you enjoyed your stay and gave us an excellent score.We look forward to your next stay with us.

Thank you for your opinion. From Thursday till Sunday of these weekends they closed the Street for Security. Please do not take the spring break coverage and restrictions against the hotel and hope that you will visit us again in the future.

Thank you for your feedback and for staying with us!

Thank you for staying with us! Unfortunately the city does not allow us to remove the tree from outside. Regarding the bar , Please accept my apologies for not meeting your expectations. I will make sure to review your comments with the restaurant manager in reference to the lobby bar issue.We hope you came back in other opportunity and satisfy your expectations.

Dear Juliana,Please accept my apologies for not meeting your expectations. I will make sure to review your comments with our housekeeping department.We will continue to work on our services.

Dear Sybille.Thank you for staying with us and for your review. We do hope that you will return and stay with us again.

Thank you for staying with us!