The hotel was fine - no frills, as expected. However, the shuttle service to the hotel was terrible. The 7 AM shuttle arrived at 7:10. I got into the van and the driver disappeared into the hotel. After waiting 10 more minutes, I went inside to look for him and he was chatting up the woman working at the front desk. When I suggested we needed to get going, he implied that I was being unreasonable - hey, buddy, I have a plane to catch!!