Hello Pierre, thank you for your review. Our sincerest apologies for the elevator issue during your stay, but being a historic hotel, the parts are unique and takes a bit longer to locate and deliver. We did not find any issue with the hot water in your room, but this was only mentioned at check out. The plumbing is original and sometimes it may take a moment for the hot water to adjust. Leaving the tap open for a minute or two will typically solve the problem. We appreciate your feedback.

Hi Dan, thank you for your wonderful review! We're happy to know that you liked our charming boutique hotel vibes. Our sincerest apologies for the elevator issue during your stay, but we are working to correct it. Being a historic hotel, the parts are unique and takes a bit longer to locate and deliver. We appreciate your feedback and hope to host you again soon.

Hello Swansan, thank you for your review. We are a historic hotel, built in the early 1900’s, so our boutique rooms and lobby are a bit smaller than modern accommodations, which is typical in Miami Beach. We have a standard sink and faucet, so please let the staff know of any issue next time, so we can look into it further. We are disappointed to learn that you did not have a better stay, but we appreciate your feedback.

Hi Josh, thank you for your feedback. Our staff is great, so its nice to know that they provided friendly service. We're glad you liked our SoBe atmosphere and welcome you to stay with us again when you are back in the area.

We're sorry to know that your experience was anything less than a 5-Star stay, Joe. We welcome you to choose us again, so we can make things right.

It was a pleasure to host you, Caixia! Please come back and join us again soon.

Hello Heather, thank you for your review. Most boutique hotels in Miami Beach have a restaurant on the ground floor, so guests will need to walk through this area to access their rooms. Our staff did not receive any complaints throughout your stay, so we would have had the opportunity to correct any issue and make your stay more comfortable. Thankyou for your feedback.

Hi Nicole, thanks for sharing your feedback! We are in a convenient location just minutes to the beach, attractions, nightlife, and shops. We appreciate your review and hope you will come again.

Thank you for your amazing review, Dalton! We work hard to ensure that our guests have a nice stay, so it's always gratifying when we receive such positive feedback. It was our pleasure to host you and we welcome you to join us again in the future.

It was a pleasure to host you, Lady! Please come back and join us again soon.

Hi Theresa, thank you for your great review! We are in the best location only minutes to the beach and entertainment. We hope you will consider us again when you are back in Miami.

Thank you for an amazing rating, Brandi! Please come back and join us again soon.

Thank you for your review Lucila. Most boutique hotels in Miami Beach have a restaurant on the ground floor, so guests will need to walk through this area to access their rooms. This is not uncommon and most of the customers may have done the same before dining. We appreciate your feedback.

Hello Mai, thank you for your review. We do not have parking at the hotel, but I spoke with our General Manager who informed me that our Front Desk clerk sent parking information to you, directly from the City of Miami Beach parking website. Always check signs for fees and rules. The magnetic stripe on the key cards deactivate when exposed to heat, or placed next to cell phones and credit cards. Our apologies for any inconvenience. Our staff was attentive to any issues you mentioned, but we're disappointed you did not have a better stay overall. We appreciate your feedback.

Hi Kimberly K! We are appreciative of you for sharing your great experience. We welcome any suggestions to improve the guest experience, so thank you. We hope you will consider us again when you are back in the area.

Hi Garrett, thank you for feedback! We are glad you liked our historic charm and excellent staff service. We hope to host you again for a longer stay.

Thank you for your terrific review, Angeliki! It would be our pleasure to host you again soon.

Thank you for taking the time to write to us, Ethan! It's nice to know that you liked our comfortable accommodation and convenient location. We welcome you to stay with us again soon.

Hi Fred J! We appreciate your 4-Star rating and hope to host you again soon.

Hi Paul, thank you for your great review! We are pleased to know that you had a great stay overall. We hope to have you as our guest again soon.

Hi Robert! We are happy to know that you enjoyed dour historic charm and central location. Please consider us again when you are back in Miami Beach.

It was our pleasure to have you as our guest, Anne-Sophie and we look forward to your return!

We are happy that our staff provided such attentive service, Teresa! We hope you will consider us again soon.

Hi Alix, thank you for your review! The restaurant is separate from the hotel, but we're glad our staff provided great service. It was our pleasure to provide exceptional cost-benefit and we welcome you to stay with us again when you are back in Miami Beach.

Thank you for an amazing rating, Saralinda! Please come back and join us again soon.

Hi Ernesto, it was a pleasure to host you. Please come back and join us again soon!

Thank you for your terrific 4-Star rating, Marlon! It would be our pleasure to host you again for your next stay.

Hi Rick! We are happy to know that our staff provided amazing service and you had a comfortable stay. Thank you for writing to us and we look forward to your return.

It was our pleasure to have you as our guest and we look forward to your return, Jayesh!

Hi Tabta thank you for sharing your lovely experience with us! We were happy to provide a comfortable stay while you enjoyed your time in Miami Beach. We appreciate your feedback and hope to host you again when you are back in the area.

Hello Sheena, thank you for joining us here in Miami Beach for a comfortable visit. We look forward to hosting you again soon!

Hola Javier! We are happy to know that everything went well. We hope to have you as our guest again soon.

Hi Marine! We are in the best location only minutes to the beach, restaurants, attractions, and shops. It would be our pleasure to host you again soon.

We appreciate your fantastic rating, Kenneth! It would be our pleasure to host you again in the future.