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"I’m extremely disappointed with our recent stay at Loews Miami Beach Hotel. We stayed from September 4 to September 7 in room 2771, and unfortunately, what should have been a wonderful experience ended on a very disappointing note. My wife accidentally left behind a pair of camel-colored sandals worth approximately $300. When we contacted the hotel to ask about them, we were told that they had not been found. I understand that guests are responsible for their belongings, but I would expect a...

"Staff were very nice !"

"The staff was very helpful"

"Very cool and nice staff great location Coffee shop nice truly recommended"

"The manager took my complaint seriously and has fixed the issue"

"This was honestly the worst hotel I have ever stayed at. The hotel smelled terrible, and it was extremely noisy. The staff were constantly making all kinds of noise, and the walls and ceilings were so thin that you could hear everything the people above you were doing in their room. I couldn’t even get a good night’s sleep because of how loud it was. I absolutely hated my stay here and will NEVER stay at this hotel again. I definitely would not recommend it to anyone!"

"The staff, the amenities, happy hour, location, pool, food…. we were staying a single night after our cruise. This hotel was so amazing that I am booking multiple nights next time."