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"Room was clean. Staff not so friendly. Our room was right by the bar and we heard loud music and talking all night long til about 4am. It was a great location in the middle of everything but would not stay there again. "

"Room was very nice and didn’t use any of the amenities on property "

"The hotel as crowded. Could not even use the elevators without waiting in line for 30 minutes. Rude staff that enforced crazy rules like not being able to take to elevator to the ground floor. They had someone actually stopping guests in a rude and obnoxious manner. The pools were CROWDED to an unhealthy degree and the water was ….well you can imagine. "

"Customer service was not great "

"We rented a room for three nights, asked for a room with a view of the beach, but the beach was almost invisible. The rooms are 3 out of 5 for cleanliness. The staff is friendly. In general, if you want to save on a room, then the option is good, if you want a more luxurious vacation, then you need to look for another hotel."

"This was the worst hotel experience. First check in is 4pm I believe. We arrived at 6. At that time was told our rooms weren’t ready. We were only staying one night, but wanted to enjoy a bit of daylight and walk around the beach. At 7, one room was ready. At almost 8 our second room was ready. That’s 4 hours past check in time!! They did waive a resort fee which was nice and staff was kind but there should be no reason for a 4 hour wait on rooms (2 in our case). Not too mention the check in process was the longest I’ve ever witnessed. Most hotels get you a room and a key, swipe your card within a couple minutes. I didn’t see any person during my wait in the lobby be at the check in counter for less than 10-20 minutes. The rooms were okay, bathrooms are odd and small. Beds are fairly comfortable. The building is old and showing its age in many ways."

"Place was damp and smelled, beds were busted up, terrible and damp. Could hear everyone. No view, no seats at beach. Cheap and affordable but definitely won't do it again. "

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"It has never disappointed me...the best hotel in South Beach"