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The Ritz-Carlton, Mexico City

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Luxury
5.0 star property
9.4

Exceptional

Refined elegance with panoramic park views

Panoramic views of Chapultepec Park and stunning modern decor create an atmosphere of refined elegance. Savour exquisite dining, rejuvenating spa services, and refreshing mocktails at the sky bar.

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ąøæ29,599
ąøæ35,371 total
includes taxes & fees
30 May - 31 May

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The price is ąøæ18,457
ąøæ22,056 total
includes taxes & fees
5 Jun - 6 Jun
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About this property

The Ritz-Carlton, Mexico City

  • Luxury family-friendly hotel near Paseo de la Reforma
  • Located close to Angel of Independence Monument and Auditorio Nacional, The Ritz-Carlton, Mexico City provides a terrace, a garden and dry cleaning/laundry services. Indulge in a massage at Spa, the on-site spa. The on-site restaurant, Samos Sabores MĆ­os, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • Additional perks include:
    • An indoor pool
    • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and a 24-hour front desk
    • A water dispenser, tour/ticket information and smoke-free property
    • A lift, massage treatment rooms and a banquet hall
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 153 rooms have comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Highchairs, art supplies and free infant beds
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Rainfall showers, eco-friendly toiletries and baths or showers
    • Wardrobes/cupboards, free extra beds and coffee/tea makers

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Sofitel Mexico City Reforma
Reforma
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
9.6 out of 10, Exceptional, 987 reviews
The price is ąøæ18,457
ąøæ22,056 total
includes taxes & fees
5 Jun - 6 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 3502 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 600.00 for adults and from MXN 600.00 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 3502 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Ritz-Carlton, Mexico City have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Mexico City?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Mexico City on 30 May 2026 start from ąøæ29,599, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Mexico City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 3502 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Mexico City?

Valet parking is available for MXN 200 per night.

What time is check-in at The Ritz-Carlton, Mexico City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Mexico City?

Checkout is at noon.

Where is The Ritz-Carlton, Mexico City located?

This family-friendly Mexico City hotel is located in the historical district, within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument. Auditorio Nacional and World Trade Center Mexico City are also within 3 mi (5 km). Chapultepec Station is 6 minutes by foot and Sevilla Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 208 out of 250 reviews
Rating 8 - Good. 18 out of 250 reviews
Rating 6 - Okay. 13 out of 250 reviews
Rating 4 - Poor. 2 out of 250 reviews
Rating 2 - Terrible. 9 out of 250 reviews

Reviews

Verified

10/10 Excellent

Atalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and the view it is fenomenal
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Deann

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with very attentive staff!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is amazing. Great location, stunning views, club lounge is amazing. Friendly, very attentive staff, wonderful housekeeping. Spa, pool and gym are large. Hotel is just the best choice to stay in Mexico City.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent. Excellent location with plenty of options within walking distance.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel, super friendly staff, amenities were amazing
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic facilities and service!
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Thomas James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great rooms, excellent service, and good restaurants.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Minita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! Rooms were excellent, beds extremely comfortable and staff were impeccable! Highly recommend and will definitely return!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
W head an excellent stay. All the staffs room service, recepciĆ³n and concierge were wonderful. Special shoutout to the concierge team Gabriel and Alyssa who had excellent recommendations as well as helped us every day with even reservations at restaurants!!!
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Devang Mahesh

Liked: Cleanliness, property conditions & facilities
Excellent experience, great view!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clear, very friendly staf, good breakfast.
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

Darrah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Immaculate service. Clean and safe! We loved our stay in a large hotel room with a view of the park. Spa, pool, sauna, gym and food amenities were wonderful! Staff friendly! Highly recommend!!!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Chi Ngai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent city view
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

MariaElizabeth Aguiar

Enjoyed our stay, staff were very helpful. And the driver Mauricio was fantastic.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

DAVID ALFREDO AFANADOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff is very attentive!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and location. Great views everywhere.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! The views were stunning and the service is first class.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, super friendly
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Nariman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and friendly.
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities
The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Rajarshi

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous views of Chapultepec park, good loxation close to many restaurants, easy to get Ubers. Ling Ling restaurant atcthectop ofcthe building was great.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Paul Edwards

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff throughout. From check in through check out, we felt valued and cared for. Muchas gracias por todos!
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

CARLOS E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and very convenient location

I went to Mexico for a 4 days business trip. Room is spacious with great view to the Chapultepec park. Service from the staff is very good. Food at their own restaurant is good but service is slow, especially at breakfast time so if you're in a rush you better come down earlier than planned.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
panoramic view of the park. great service. the restaurants at top floor was gorgeous and food was delicious
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff spoiled me the entire week. Fantastic experience.
Stayed 3 nights in Jan 2025