Eccellente hotel per visitare il centro storico. Il problema è l'occupazione da parte di dimostranti dell'intero centro storico con tende compreso Zocalo che rende l'area non molto sicuro. Staff molto gentile e estremamente disponibile. L'unico punto da migliorare è la colazione limitata e con uno staff di riferimento troppo lento
This place was so beautiful—a real gem in the heart of the historic area of M. City. Our suite was so sexy—very much exceeded our expectations.
My only criticism was the AC was loud (fan needs to be calibrated—sounded like it was rubbing something) and it didn’t seem to do much cooling. But, we kept the windows open to the outside and luckily it wasn’t too hot.
The property is located close to a few historical sights and looks very nice. The breakfast was also great. Sadly, there were a few issues - the swimming pool area was closed one of the days, the sink in my room didn't drain properly, there was noisy construction on site one night that went on past midnight and the AC didn't work well.
Beautiful hotel & stay! LOVE that the hotel has shops and restaurant (make sure you make reservations). The only suggestion to hotel is to give guests more light options in room. It was quite dark. Other than that, YOU WILL NOT BE DISAPPOINTED!!!
Décevant
J'étais venu en novembre dernier et donc voulu renouveler l'expérience
Les chambres en général sont toutes TROP sombres au niveau de l'éclairage
Il en est de même pour les couloirs et escaliers de circulation dans l'hôtel.
Pour revenir à la chambre, pas de fenêtre, climatiseur bruyant et inefficace, un ventilateur complémentaire encore plus bruyant et inutile.
Une vraie fournaise niveau chaleur, c'était étouffant et difficile de dormir.
Quant au service de sécurité de l'hôtel j'ai fait part de mon mécontentement immédiatement au personnel de l'hôtel après avoir été poursuivi par 2 vigiles qui me suspectaient être étranger à la clientèle lorsque j'ai voulu me rendre à ma chambre
Pour finir les prix restent élevés
Nice location. Very chic. Excellent breakfast in a beautiful old palacio, with friendly staff.
The room was very chic, but it was very dimly lit. This is very challenging for a traveler--making it harder to find things in a room. It was even dimly lit in the bathroom--not friendly for a woman. This trend also extended to the check-in desk and even the restaurant within the building (which was beautiful, but unaffiliated with the hotel).
ผู้เข้าพักจริง
เข้าพัก 5 คืน, มีนาคม 2025
8/10 ดี
Marianne
เดินทางกับครอบครัว
20 มี.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Good location. Modern, well appointed rooms with high ceilings but no window except the door - it is like sleeping in a tomb. Nice rooftop bar and pool, but pool not exclusive to hotel patrons and on the weekend, it was full of young people standing in pool and drinking (with glassware). Open public access to hotel floor - someone banged on our door late at night, Nice restaurant with beautiful candles in trees in courtyard entrance.
Hola. El personal del hotel tiene muy buena actitud. No nos gustó que el baño está separado solamente por cortinas, nos parece que tienen que resolver eso. La iluminación del cuarto es pobre y tienen que mejorarla, nos pareció muy oscuro.