โรงแรมใกล้ท่าเทียบเรือเมโทรโพลิแทน พาร์ก, Jacksonville

"Bathroom was not up to standard"

"Upon checking in, we found the hotel undergoing a co.plete renovation. Most of the main lobby closed off and the bar moved to the restaurant. The elevators were also being renovated and taken out of service 1 or 2 at a time out of the 3. I would have expected Expedia to have some type of construction notice when booking. I always stay at the Southbank when in Jacksonville, but this had to be the most disappointing visit EVER!!! Call the hotel beforehand to confirm status of renovation to avoid...

"Artarshia was very friendly and very polite at check in. She has a wonderful personality that put a smile on my group face. The other staff was fantastic also and very helpful. They all deserve a honor for their great work ethics. At both hotels we cross paths with different employees everyone deserves five stars."

"Great"

"Clean room, accommodating and friendly staff. Would stay again."

"Very accommodating"

"My room was very small, and everything felt outdated. I requested a refrigerator, but the one provided was dirty and rusty. The carpet throughout the room needs to be replaced, and the bathroom lighting was poor and inadequate. Overall, the hotel is in need of a major facelift, and the rooms should be upgraded and modernized. The only positive aspect of my stay was the location—the hotel is right on the water and offers nice views. Unfortunately, based on my experience, I would not stay at...

"Ok"

"Property has just come under new management/ownership. In need of remodeling, For the price ok"

"Easy check in and check out Didn't like only one lock on door"

"really enjoyed my stay at the hotel"

"Clean, quiet, comfortable. Good value."

"Room 163: the door does not lock. The toilet paper holder is dangling from the wall, which has small divots dug out of it. There is a bit of discoloration around the tub. The staff willingly gave us another room. Inside door latches/chains have been removed and painted over. The room interiors are dimly lit, with walls painted battleship gray except where they've been scarred or patched. Cleanliness is fine. The interior courtyard rooms are surprisingly quiet. Air conditioning works and is not...

"Cool front desk"

"Mold! There was mold in our first room. We both got extremely sick from it. We stayed for 7 days and spent 5 of them sick. They only give you two flat pillows for a queen/king bed and we requested more and finally days later got them. Our second room only had one bath towel but we made it work for the days we were there. The wifi - where to begin? Constantly lagging and not connecting. The place didn’t even have basic cable so it was an adventure. Spend a few dollars more and find a better...

"I'm a traveling nurse and my phone was stolen at work the night before I had to renew my reservation. I was 1 hour late paying for my reservation cause I had to go in person to get money due to my phone being stolen and deposit it to pay the hotel. The staff was rude about the entire situation telling me I was banned from staying at any of their properties cause I had money issues. Mind you this was my 4th week there and I had never been late before. I have never been treated so badly in the...