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"This place was absolutely disgusting and I can’t believe it had the ratings it did. If I could’ve got a refund, I would of!"

"No staff. Everything is virtual. It took forever to get checked in. A poor experience. The bathroom floor was sticky. The room was very small but appeared clean. The bath towels are thin & very small. Thank heavens I am not a big person. A good shower head. Over all I would rate it pour. I would never stay there again."

"good location, quiet. have stayed here several times"

"Very clean. Friendly staff. Good Amenities. Helped ship me something that I left in the room. Very good to work with."

"Things we had to ask for: 1) a clean pillowcase because one looked like it had a bloodstain on it. 2) a second roll of toilet paper. 3) more shower wash. 4) coffee that wasn’t decaf at the complimentary breakfast, which they turned out to not have 5) access to our room because they only gave us keycards for one day instead of the two we had booked. All of these things have happened to me on other trips and I never bother writing bad reviews for those hotels because the staff was always fine at...

"Everything was good"

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"Room was small. Blanket and comforter too heavy for the season. Queen bed felt undersized. Slate floor as you entered room was broken and cracked. Birch veneer on the TV cabinet/closet was peeling and cracked. Check in staff was great. "

"The best hotel in Syracuse "

"Acceptable place to sleep. Close to Del Lago. Internet was practically non existent and ATT phone service was poor. Remodeling. Would not stay again "

"Learned a lot from speaking with Sean and confirmed my thought that he created and nurtured a wonderful hotel. It shows! The rooms are great, facility welcoming and in just a beautiful location... can't ask for more."

"Convenient location, easy parking. Older facility but clean. Reasonable price"

"The lady at the front desk was very friendly when checking in"

"Staff was very courteous and helpful."

"Old and smell has not been renovated for a long time the picture do not look the same rugs were dirty. door had holes. There was ants all over the room. Hotel is not in good condition."

"It was very nice. Quiet, room was clean. Close to stores. Theres parking there. My sister enjoyed are stay there. Thank you"

"There was hair in the tub, on a folded towel, in the sink, shower walls. Room smelled like cigarettes. But they did give me one extra hour late check out. Would I stay there again. A BIG NO"

"Great stay"

"Clean room"