"Front desk staff were very welcoming, friendly and helpful. One lift was out of order, but it didn't disturb us too much. Gym is good size, pool is nice and sauna was a good add-on.
The room was a good size and bed comfortable but the pillows are way too soft (felt cheap). Also the bathroom amenities are very limited: just a shampoo and conditionner. Would have liked bodywash and lotion (pretty standard these days).
It was pretty quiet, too. It's about 6min walk from Souther Cross station."