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Ozstays Katz Apartments

3.0 star property

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Close to Melbourne Central and Collins Street, Ozstays Katz Apartments provides amenities such as an airport shuttle. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (9 AM - 6 PM) and Saturday - Sunday (11 AM - 3 PM)

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: AUD 20 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Frequently asked questions

Is Ozstays Katz Apartments pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ozstays Katz Apartments?

Check-in start time: 2 PM; check-in end time: 6 PM.

What time is check-out at Ozstays Katz Apartments?

Checkout is at 10 AM.

Does Ozstays Katz Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Ozstays Katz Apartments located?

Located in Melbourne Central Business District, this apartment building is within a 5-minute walk of QV Centre and Melbourne Central. Collins Street and Princess Theatre are also within 10 minutes. Melbourne Central Station is 7 minutes by foot and Parliament Station is 10 minutes.

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Reviews

Reviews

7.4

Good

7.0

Cleanliness

9.0

Location

6.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 12 out of 57 reviews
Rating 8 - Good. 24 out of 57 reviews
Rating 6 - Okay. 13 out of 57 reviews
Rating 4 - Poor. 6 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central location

It's in a great place but still a secluded street with lots close by. It fit us very well
Verified

10/10 Excellent

YULY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money and very good location

We booked for a 2 BR apartment during this stay. The apartment is nice and clean. It is not too big but not too small as well. For this price, you can not expect luxury. It has washing machine, but no dryer. As we only stay for 1 night, we do not really bother. The location is very good, very close to QV (which has Woolworth, big W, Daiso and Office Work) and close to China Town. As it only opposite to Office Work, it is very convinient for business trip especially when we need to do urgent printing or buy stationary. Plenty of nice restaurants around. Wifi is good.
Verified

4/10 Poor

anna

Disliked: Cleanliness, property conditions & facilities, room comfort
Very awkward, dirty, overpriced, small apartment.
Verified

4/10 Poor

Noelle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very basic accommodation. No wardrobe or dresser in bedroom totally unacceptable for a 12 night stay in a 2 bed apartment. Staff uninterested
Verified

8/10 Good

HuiJuian

Liked: Cleanliness, property conditions & facilities, room comfort
交通方便，安全性佳，不但有洗衣機還有洗碗機，靠近超市及商圈，也適合中長期居住
Verified

6/10 Okay

Bob

Good location and in expensive

The reception has limited hours and the bed in the room was a fold out so was awkward to walk around. In expensive though and a good location to reasonable value for money
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

dont do it!

Staff were awful Facilities disgusting Charged me the pre authorization for the room but never reversed the charge took 2 weeks of non stop calls to get it back
Verified

6/10 Okay

SB

Liked: Staff & service

Convenient location

We stayed in a 2 bedroom apartment on the first floor. Key for the balcony doors did not work and one door was not locked. Reception ( next door in a different building) couldn't lock it till Day 2. Then they were all locked but couldn't be unlocked!! Clean but furnishing fairly worn and tired looking. Old noisy A/C but it did work and warmed us up nicely. Great shower! Certainly not the Ritz but it was ok for a few nights and was in easy walking distance of town, trams, buses etc.
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay .

pleasantly surprised, with the clean, quiet, spacious apartment, no views to mention from our 2 bedroom apartment, but due to our central location on our 5 day stay, we were only in room for short spaces of time, to rest in-between shopping trips ,or freshen up for evening dining plus sleep.. plenty of restaurants near by, and supermarket 10 minutes walk.. reception staff very friendly and helpful and on several occasions went the extra mile to accommodate our requests....will definitely stay again...
Verified

6/10 Okay

Bill

Disliked: Cleanliness, property conditions & facilities

good position close to china town and trams

room comfortable but had a bad musty smell if left closed up for the day, bathroom needs a good clean
Verified

8/10 Good

chris from Sydn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location nr to office I visited

Fairly small apartment - very clean and tidy Would stay there again
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recomend this place was fantastic so clean and close to all ammenaties service was fantastic
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel/serviced apartment I've ever stayed in

This hotel was DISGUSTING. There was urine ALL OVER the wall next to the toilet and urine and faeces splatters on the door in front of the toilet. There were also marks on the two walls surrounding the bed that looked like a liquid had landed on the wall and run down. Secondly, although our booking included a dishwasher, we did not receive a room with a dishwasher. Our booking also included a 32 inch TV, however, again, we did not receive this. There were also a couple of smaller complaints. When I spoke to the manager about these issues, she was not willing to do anything, even though our booking was a looong one: 3 weeks. For one's hair, this hotel doesn't provide conditioner, only shampoo. Upon arrival, there were no lamps on the bed-side tables in either of the rooms. The reception hours are limited so it's often difficult to get what you need. We felt like dollar signs in this hotel, NOT guests. This added to the feeling of an uncomfortable stay. All supplies in the room are the No Name brand & the sponge in the kitchen sink was actually a third of a sponge - the staff are made to cut a sponge into three pieces so each room receives only one third of a sponge!!!! A cheaper hotel, I have NEVER encountered, & I've stayed at many similarly priced establishments. This hotel is only 1.5 blocks away from the State Library and the QV shopping centre & very close to Chinatown. The housekeeping staff are very nice but have trouble understanding English.
Verified

10/10 Excellent

Suzanne Storey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

Before I left to stay at the Katz Apartments - I'd come across many negative feedback reviews from others that had stayed there beforehand and so I was a little concerned about the comfort of my stay and so I shared this with the staff as I booked in. However, I shouldn't have worried because the room had all the facilities I needed to make my own meals (instead of having to go out and buy my meals as one would staying in a hotel room), it was close to the central shopping area, so I could buy my groceries easily and cheaply. The room was nice and clean, the other tennants were quiet (the only noise was from the nightlife - but ear plugs took care of that), free internet, air conditioned, balcony, even a washing machine and dryer in the bathroom - it had everything!!! very reasonable rates and the staff were very helpful and accommodating to my needs......a 5 star experience for the four days that I was there. Thank you very much for a great experience!! Would definitely stay there again!! Sue
Verified

4/10 Poor

john

Disliked: Staff & service, property conditions & facilities

Very basic

On arrival had to wait till afterthought 3pm to check in. Room have pull down bed with sagging mattress. Complained an was offered slightly better room very basic furniture all I n need of upgrading.
Verified

4/10 Poor

Tom

Disliked: Cleanliness, property conditions & facilities, room comfort

Ok bad location.

Ok room just felt like it wasn't cleaned properly, no complementary toiletries (shampoo/conditioner and body wash) or milk. The staff were good and let us check in early which was nice.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
Everything in the kitchen was dirty, and washing/ dryer did not work properly.. Very noisey could hear everything outsids
Verified

8/10 Good

Verified traveller

Liked: Room comfort

Neat practical and tidy

Bathroom sink was very small which made using the sink very uncomfortable. But overall it was a great place and location.
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Fun stay, great location
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aweful bed, ciggertte smoke inside, no air

This is the worst place i have ever stayed. We had to cancel our booking after The first sleepless night due to the extremely uncomfortable Bed. It was so old you could feel ever spring. When complaining about the ciggerette smoke we were told its only in the corridors so it isnt that bad. No window or door to the 'balcony' would open so it was hot and stuffy in the middle of winter! Aweful place, backbackers are better!!
Verified

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities

Situated close to China Town in the cbd

Hotel is remote controlled, internet is free but wired, no linen service while there for four days. 5 tea bags for four days, fridge froze everything, a/c stuck on 10 deg C, the temperature while in Melbourne was 14 deg C. Only good thing was the lifts are very efficient. Watch the front door it doesn't automatically lock.
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Reasonable; Service: Professional; Cleanliness: Pleasant;
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Affordable; Service: Courteous;
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Economical; Service: Professional, Friendly, Courteous; Cleanliness: Spotless; shops, tram, train and circle tram (Free) within walking distance
Verified

6/10 Okay

Angeleen

Disliked: Cleanliness, property conditions & facilities
Facilities: Tired; Value: Reasonable; Service: Basic;