เรียนซิวานัน ขอขอบคุณสำหรับความคิดเห็นและโปรดยอมรับคำขอโทษอย่างจริงใจของเราสำหรับความล่าช้าในการตอบกลับถึงคุณ เราขอขอบคุณเวลาที่คุณได้ให้ข้อเสนอแนะและหวังว่าจะได้พบคุณที่โรงแรมในปี 2020 ขออวยพรให้คุณมีเทศกาลวันหยุดที่ปลอดภัยและมีความสุข ขอแสดงความนับถือ, ทีมที่โนโวเทลเมลเบิร์นเซ็นทรัล

Dear Bruce,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerNovotel Melbourne Central

Dear Lily,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerNovotel Melbourne Central

We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerNovotel Melbourne Central

We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerNovotel Melbourne Central

Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

Dear Kwok,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerNovotel Melbourne Central

Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

Dear Sir or Madam, Thank you for taking the time to tell us about your experience at the Novotel and Ibis Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel and Ibis Melbourne Central, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Agus WidhidarmaAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We tried to reduce the usage of plastic bottle, and the tap water in Australia is clean to consumeSincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

Dear Jessika,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerNovotel Melbourne Central

Dear Angela,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Craig,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Mr. SeungkooThank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Melbourne Central, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Please do not hesitate to contact me directly on 02079020800 if you wish to discuss this matter in further details.Sincerely,Agus WidhidarmaAssistant Manager - Front OfficeNovotel Melbourne Central

Dear Byungha,Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Melbourne Central, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Agus WidhidarmaAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Izumi,Arigatou gozaimasu, we very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear brett,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Rowena,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Donna,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Clare,Thank you for taking the time to tell us about your experience at the Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Melbourne Central, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,David LotAssistant Front Office ManagerIbis Melbourne Central

Dear Eileen,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Jens,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Mark,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Kang,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Chris,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Yu,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Salmaaan,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Nancy,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Heesang,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Mr. Gregory,Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Melbourne Central, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Agus WidhidarmaAssistant Manager – Front OfficeNovotel Melbourne Central

Dear Shane,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel Melbourne Central

Dear J,Thank you for taking the time to share your feedback with us! Delighted to hear you enjoyed our central CBD location and the proximity to the shopping options. We appreciate your input on check-in time and will work to enhance the efficiency for a seamless experience. Once again, thank you for choosing to stay with us and for sharing your thoughts. We hope to have the pleasure of welcoming you back in the future! Sincerely,Shivani GuptaHotel Manager

Dear Lai Tai, Thank you for sharing your experience with us. We appreciate your kind words about our hotel and apologize for the inconvenience you faced during check-in. We understand the frustration of the delay, and we sincerely apologize for any inconvenience caused by the unforeseen circumstances with the airline. Your feedback is invaluable, and we will use it to improve our services. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Best regards,Shivani GuptaHotel Manager

Dear Kenneth,Thank you for your positive comments on our friendly reception staff and the fresh fruit juicer! We apologize for the limited food supply during late hours and the inconvenience with the fried eggs. Your feedback is invaluable, and we'll work on the improvements. We look forward to hosting you again on your next visit to Melbourne!Sincerely,Shivani GuptaHotel Manager

Dear Tatyana,Thank you for sharing your experience. We apologize for the inconvenience you faced during check-in. Your feedback is invaluable, and we are actively addressing the issues with our staff training and procedures. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely,Shivani GuptaHotel Manager

Dear Kenneth,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. It's great to know that you found our breakfast to be good value. We look forward to welcoming you back for another wonderful experience.Sincerely,Shivani GuptaHotel Manager

Dear Sandra,Thank you for your kind feedback! We're delighted to hear you enjoyed our central and quiet location. It's great to know you found our staff friendly and rooms clean. We strive to provide a convenient and pleasant stay. Looking forward to welcoming you back soon!Sincerely,Shivani GuptaHotel Manager

Dear Sung Min,We're thrilled to hear you had a positive experience. Thank you for sharing your experience with us through the rating. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again soon!Sincerely,Shivani GuptaHotel Manager

Dear Tim, Thank you for taking the time to share your experience with us through rating. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will give us the opportunity to better serve you in the near future. Sincerely,Shivani GuptaHotel Manager

Dear Yu Chi, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Isabella

Dear John, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Isabella

Dear Susannah,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Isabella

Dear Parwinder, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Isabella

Dear Alastair,Thank you for your valuable feedback! We're delighted to hear that you found our service welcoming and helpful. Your satisfaction is our top priority, and we look forward to serving you again soon. If you have any further feedback or suggestions, feel free to share. Sincerely,Shivani GuptaHotel Manager

Dear Cherry,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Isabella

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Isabella

Dear Eunice, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Isabella

Dear RinaWe very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Isabella