Booked through wotif. Had no idea we were not not going to be able to check in at the accommodation. Received a text asking when we were arriving which seemed nice. Said 5pm. We arrived a little earlier and had no idea who we should be contacting. Eventually received a response at 5.22 from the text we had sent earlier in the day. Someone turned up around 5.50 with no introduction or apology. We missed the first part of an important business meeting
The bathroom smelt and the shower water smelt also like bore water. The towels had that smell as though they had been left wet for a week
Overall it was all very unprofessional
Great location, easy to communicate and make arrangements with. Amazing views from the apartment. The bathrooms; shower in particular just need a really good clean.
The place was dirty, there were dirty dishes in the dishwasher and it smelt, mold in the showers, food and wrappers under the beds, a kitchen door was broken, no toaster, pan in the drawer still had food on it. It was disgusting and over priced, i would never stay there again.
Great value for money, good location. Very clean and tidy.
เข้าพัก 1 คืน, กรกฎาคม 2019
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
ผู้เข้าพักจริง
17 ก.พ. 2019
ไม่ชื่นชอ บ: ความสะอาด, พนักงานและบริการ
Would not recommend this property at all. Was sent an email with an allocated car park only to get all the way up to the car park and there was another car parked there, when I messaged about this all they said was sorry you don’t have a car park tonight you’ll have to go across to crown and pay to park!
Was dirty like it hadn’t been cleaned, someone else’s jocks and socks and sunscreen were on the balcony. The fridge was dirty and in the morning a strange man let himself into the room.
Will never stay here again and wouldn’t recommend it to anyone
The only thing I liked was the pool with a view
The state of our appartment was atrocious. I’ve never stayed in anything like it. I sent a msg to the person to come and clean it properly while we were away for the day and he turned up at 3pm. NOT GOOD ENOUGH!!!!!!!!! Of course we would be back in the room at that time having a rest. I paid cash and he didn’t give me a receipt so I sent him my email address and after the second day I requested a receipt and I got it. Just my proof I know I paid. WOWSERS.....don’t book room 1008. Very disgusting
The view was beautiful and has an amazing patio. The apartment smells like old smokers and there was blood all over the bathroom door and the table hadn't been wiped in a long time as it was covered in sticky stuff. Also the wifi isn't even usable its so slow. For an apartment in a metropolitan city I feel like this is unacceptable as my husband couldn't even open his email to do any work.
เข้าพัก 2 คืน, กรกฎาคม 2018
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
hayley
7 มิ.ย. 2018
ไม่ชื่นชอบ: พนักงานและบริการ
Worst experience booking accommodation ever.
Communication for this property was horrible. We were told to let owner know when we were 30 minutes away. We rang and let them know. They were 40 minutes late meeting us. The man who met us we could not understand him and he gave us no instructions for anything. Everything about this experience was terrible. The room was decent but the owners need to step it up massively. So not professional.
Very spacious apartment, beautifully presented. Communication with owner the day before check in was good, we weren’t aware that there was no reception at the hotel, which was confusing. We had to ring a number before we arrived to arrange to meet someone with a key and to pay, which was very average. We were not given much information about the property or parking and between the 4 of us we were only allowed 1 key. This apartment is so well positioned and looked after with a great view and access to the city, but the way bookings and check in in particular are looked after is quite poor. The guy who checked us in was more interested in talking to someone on his phone than welcoming us and letting us know what was going on.