Dear Nok, Thank you for choosing to stay with us and for taking the time to share such a pleasant review. I am delighted to hear that you found your room to be spacious, clean and comfortable, as you made the most of our central location in relation to all that Melbourne has to offer. I am also pleased that you enjoyed the Thai food at our partner restaurant Dodee Paidang, and I will be sure to share your kind words with the staff who will no doubt be thrilled to receive recognition for their hard work. I speak on behalf of the whole team here when I say that we hope to have the opportunity to welcome you back again on your next visit to Melbourne! Kind regards, Sam Tobin Guest Services Causeway Hotels

Dear Jacqueline,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that they are recognized for their great service.We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager

Dear Pedro,Thank you for taking the time to review "The Howey" by Causeway Hotels. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager

Dear James,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaGeneral Manager

Dear Bruno,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that they are recognized for their great service.We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear D,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Mark,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Deborah,Thank you for taking the time to review Causeway 353 Hotel. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Daniel,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

Dear Alan,Thank you for taking the time to review Causeway 353. Guest satisfaction is our top most priority and your feedback is greatly appreciated. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we hope to welcome you back to Causeway 353 in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Paicy,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Jenny,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Inthira,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Regina,Thank you for taking the time to review Causeway 353. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Sylvie,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Gillian,Thank you for taking the time to review "The Howey" by Causeway Hotels. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back to The Howey in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Shuri,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Brett,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Valued Guest,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear EVOL,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We are truly grateful to you for the loyalty shown towards Causeway hotels. We have opened our lifestyle brand "The Howey" from 1st of November and would like to welcome you to indulge in a truly authentic Melbourne experience "It’s How to Melbourne". Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Olivia,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Carrie-anne,Thank you for taking the time to review Causeway 353. It is always a pleasure to receive positive feedback and your feedback regarding our offering is greatly appreciated. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Daniel,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Katherine,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. Please be assured that we will look into your feedback regarding the lack knowledge by our staff in order to provide a better service to all our guests in the future. Thank you again for the valuable feedback and we hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Anne,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Douglas,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that they are recognized for their great service.We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Goldie,Thank you for taking the time to review Causeway 353. Guest satisfaction is our topmost priority, and we are extremely happy that you were satisfied with your recent stay at our property. Our promise is to create lasting memories for all our customers. Thank you again for taking the time to review Causeway 353 and we hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Michele,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

Dear Sally,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Lorraine,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Nelson,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Nicola,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Elizabeth,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Non-slip bath mats are provided on a request basis and tea and coffee are replenished on a daily basis by our housekeeping team, our friendly staff would have been more than happy to provide you these items on request as well.We appreciate your sharing your concerns, and it is our sincere hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

Dear Markus,Thank you for taking the time to review Causeway 353. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We would have loved to offer you a late check-out beyond 11am but since the arrival rooms have to be ready by 2pm we were not able to honor your request. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Tracey,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear John,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you enjoyed your stay at our property. Guest satisfaction is our number one priority. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Evol,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Grace,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Christine,Thank you for taking the time to review Causeway 353. Guest satisfaction is our top most priority and we are extremely happy to find out that you were satisfied with your recent stay at our hotel. We will be opening our lifestyle brand "The Howey" in the coming weeks and would like to welcome you to indulge in a truly authentic Melbourne experience "It’s How to Melbourne". The Howey is also located on Little Collins street with easy access to all major attractions and located within the free tram zone. Thank you for choosing to stay with us and we sincerely hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Andreas,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Chee,Thank you for taking the time to review Causeway 353. It gives us great pleasure to have been able to welcome you back to our property after 15 years. Guest satisfaction is our number one priority and we are really pleased to find out that you were satisfied with your recent stay with us. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Mark,Thank you for taking the time to review Causeway 353. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. We hope to welcome you back to our property in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Craig,Thank you for taking the time to review Causeway 353. Guest satisfaction is our top most priority and your feedback is greatly appreciated. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please be assured that we will look into your feedback and rectify our processes accordingly. Thank you again and we hope to welcome you back to Causeway 353 in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Daisuke,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Genevieve,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have tried reaching you on your mobile to personally apologize but have failed to reach you. At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

Dear Nicky,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Sarah,Thank you for taking the time to review Causeway 353. We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsHimal De SilvaDirector Business Development & Marketing

Dear Carlos,Thank you for taking the time to tell us about your experience at the Causeway 353. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We value your loyalty and according to your member status you are entitled for a room upgrade along with the other fringe benefits which are attached to your member status. The room upgrade however depends on the availability and unfortunately we were sold out of the higher room categories on this particular day. As this was the case we provided you with a room from the same category but which was slightly larger keeping inline with the benefits associated with a platinum member. I tried calling you a few days back to personally speak with you but failed to reach you on your mobile. At Causeway Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Himal De SilvaDirector Business Development & Marketing

Dear Michael,Thank you for taking the time to review Causeway 353. Our promise to our guests is to provide an unforgettable experience in all aspects of hospitality and we are extremely pleased that we were able to deliver on our promise. It is our sincere hope that you will provide us the opportunity of serving you again in the near future.Kind regardsHimal De SilvaDirector Business Development & Marketing