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"The property was great. Rooms were clean and comfortable. Great location and great restaurant on site for both breakfast and dinner"

"The rooms are really small:("

"Conveniently located near Lucerne station as well as restaurants and migros. "

"Just adequate For a hotel claiming to be of 4 star No omelette station Just basic "

"The location is perfect is very centrally located. The place is very very clean. The staff is very cordial professional. The breakfast is very abundant. Excellent. There’s a lot of different variety of food like I mentioned very safe. Everything is in walking distance all the shopping and many restaurants and tourist places to go and visit I highly recommend this place is really really good."

"Clean room, good location. "

"When I read previous reviews I thought they were referring to another hotel. I understand that Switzerland is very expensive and the location of the hotel is excellent. However, the hotel falls short. I was under the impression that climate control meant air-conditioning. I was wrong, the room was hot and there were no options to cool it but open a window to the loud street noise and traffic. The breakfast was disappointing. For two of the three days, there was no fruit, zero! Warm yoghurt, scrambled eggs like rubber, very limited options. Room cleaning was also not up to standard expected of a 4 star (mould in the shower). Staff were ok but no-one stood out. Its been a very long time since we stayed in a hotel without a fridge in the room. I could go on and on."

"10/10! Stunning property, amazing staff, wonderful breakfast . Stellar location. Very happy with this hotel. We got here very early and were so jet lagged . Fell asleep in the second floor lounge area and the front desk staff came to find us and tell us our room was ready so we could go have a nap . Room was clean. Little treat on our bed and some nespresso coffee. Shower was lovely, room is soundproofed from the noise of downtown. Blackout shades as well for a nice sleep. Fan to cool off if needed but we ended up opening the window while we slept for some fresh breeze. Breakfast had a very good variety, better than the other hotels I’ve been staying at along my journey. The staff went out of their way to ensure whatever we needed we had and If we wanted something they offered ways to give it to us . You won’t be disapppinted staying here !"

"I can't say enough about the staff at this hotel. They were fantastic!"