Guests find a peaceful sanctuary at this El Poblado hotel, where convenient amenities like luggage storage pair with attentive service for a stress-free stay.
Hotel Florencia Plaza in El Poblado offers a quiet retreat with a complimentary full breakfast and a relaxing spa tub. Guests enjoy in-room WiFi, secure luggage storage, and 24-hour front desk assistance from helpful staff.
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: COP 100000 per vehicle (return, maximum occupancy 4)
Airport shuttle fee per child: COP 100000 (return)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 95392
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Frequently asked questions
Is Hotel Florencia Plaza pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Florencia Plaza?
As of 24 May 2026, prices found for a 1-night stay for 2 adults at Hotel Florencia Plaza on 26 May 2026 start from ฿1,756, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Florencia Plaza?
This hotel doesn't offer parking.
What time is check-in at Hotel Florencia Plaza?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Hotel Florencia Plaza?
Checkout is at 11:00 AM.
Does Hotel Florencia Plaza provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of COP 100000 per vehicle applies.
Where is Hotel Florencia Plaza located?
Located in El Poblado, this hotel is within a 5-minute walk of Poblado Park and Lleras Park. Oviedo Shopping Center and Santafé Mall are also within 1 mi (2 km). Poblado Station is 14 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was wonderful! Very attentive and cordial. The facilities are in need of improvement. For example, if any guest uses the jacuzzi, there will be no hot nor warm water available for any of the rooms. Rooms are OK if all you do is come in to sleep. Basic accommodation. It was all right for the price and location.
As a cost conscious traveler, the hotel was perfect for me. It was was off the Main Street, so it was quiet, affordable, and walking distance to all the activities in El Poblado.
Hotel had given our room away to someone else so check in process was slow. Noisy guests in corridors at night but otherwise a comfortablevroom in a good location. Breakfsst aversge.
Verified traveller
Stayed 3 nights in Jan 2025
Verified
6/10 Okay
Richard
7 Mar 2024
Liked: Cleanliness, staff & service, amenities
The property keeps changing management, they run out of clean towels and sheets. Need to replace dirty hallway carpets. On the plus side -Staff is very nice and friendly but no one speaks English. Clean lobby and rooms, convenient to stores and restaurants. Nice porch to sit out in front of hotel.
Richard
Stayed 5 nights in Feb 2024
Verified
8/10 Good
Madhav
1 Oct 2024
Liked: Cleanliness, staff & service
Hotel is pretty good. However first day the shower was just a drop. They fixed it but it wasn’t good pressure you expect from a hotel shower. Breakfast was included but they ran out of ingredients. It was as if they are just getting by. Service and cleaning was good.