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Four Points by Sheraton Medan

4.0 star property
Hotel in Medan with full-service spa and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Four Points by Sheraton Medan

Gazebo
Outdoor pool
Meeting facility
Meeting facility
Exterior
Four Points by Sheraton Medan, in a shopping district, offers an upscale experience with spa services. Enjoy the outdoor pool, sample the restaurant's cuisine, and benefit from free WiFi and self-parking for a convenient urban getaway.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service
The current price is ฿1,350
฿1,633 total
includes taxes & fees
12 Oct - 13 Oct

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Bidet
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 2 Single Beds, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking | 1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Bidet
Rainfall showerhead
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 2 Single Beds, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Bedroom

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Bidet
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Bidet
Rainfall showerhead
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Jl. Gatot Subroto No. 395, Medan, North Sumatra, 20119

What's nearby

  • Sun Plaza - 3 min drive - 3.5 km
  • Grand City Hall - 4 min drive - 3.8 km
  • University of North Sumatera - 5 min drive - 4.2 km
  • Medan Mall - 6 min drive - 6.1 km
  • Maimun Palace - 6 min drive - 5.4 km

Getting around

  • Medan Station - 14 min drive
  • Medan (KNO-Kuala Namu Intl.) - 60 min drive

Restaurants

  • ‪Kerang Rebus Sumber Rejeki - ‬3 min walk
  • ‪Ayam Penyet Bu Mai - ‬2 min walk
  • ‪The Eatery @ Four Points By Sheraton Hotel - ‬2 min walk
  • ‪Sea food dan Nasi Uduk Tjong 45 Java Jln Gatot Subroto/Simp Ayahanda - ‬3 min walk
  • ‪Selow Time Coffee - ‬5 min walk

About this property

Four Points by Sheraton Medan

Upscale hotel in a shopping district
A corner/local shop, a free daily manager's reception and a coffee shop/cafe are just a few of the amenities provided at Four Points by Sheraton Medan. Treat yourself to a facial, a body scrub or reflexology at Puncak Alam Spa, the on-site spa. The on-site restaurant, The Eatery, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a ballroom and concierge services
  • Free newspapers, coffee/tea in reception and luggage storage
Room features
All 220 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Free toiletries and hairdryers
  • 32-inch LED TVs with cable channels
  • Fridges, cots/infant beds and coffee/tea makers

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8.2 out of 10, Very good, 241 reviews
The price is ฿1,455
฿1,760 total
includes taxes & fees
19 Oct - 20 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 150,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Eatery
  • The Onyx

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 5 steps to reach entrance
  • Front entrance ramp
  • Lever door handles
  • Lift (230 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per stay.
Cots (infant beds) are available for IDR 350000.0 per stay

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 150000 per person
  • Crib (infant bed) fee: IDR 350000.0 per stay
  • Rollaway bed fee: IDR 350000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Serela Hotel Medan
Hotel Serela
Serela
Serela Hotel
Four Points Sheraton Medan Hotel
Four Points Sheraton Medan
Four Points by Sheraton Medan Hotel
Four Points by Sheraton Medan Medan
Four Points by Sheraton Medan Hotel Medan

Frequently asked questions

Does Four Points by Sheraton Medan have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Four Points by Sheraton Medan?

As of 8 Oct 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Medan on 12 Oct 2025 start from ฿1,349.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Medan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Medan?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Medan?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Medan?

Checkout is at noon.

Where is Four Points by Sheraton Medan located?

Located in the heart of Medan, this spa hotel is within 2 miles (3 km) of Plaza Medan Fair, DeliPark Mall Medan and Sri Mariamman Temple. Rahmat International Wildlife Museum & Gallery and Sun Plaza are also within 3 miles (5 km).

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