Dear Mrs Syaz,Thank you for sharing your feedback regarding your recent stay at our hotel. We're glad to hear that you appreciated the cleanliness of the room and the rain shower. We're also happy that we could accommodate your request for a late check-out.We sincerely apologize for the inconveniences you experienced. Your comments regarding the absence of tissues in the room, the lack of a fridge, and the need to request a hairdryer have been noted. We will certainly look into providing a better-quality shampoo and body wash in the future. Additionally, we will address the issue of black molds in the toilet area.Your feedback is invaluable as it helps us make necessary improvements to provide a more enjoyable experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a better stay.Best regards,JoniHotel Manager

Cher Mr. Frederic,Nous apprécions que vous ayez pris le temps de partager votre expérience à Favehotel Medan. Nous sommes heureux que vous ayez apprécié l'emplacement de l'hôtel ainsi que la gentillesse de notre personnel. Cependant, nous regrettons sincèrement d'apprendre que la propreté de la salle de bain et l'état des draps et des serviettes ne répondaient pas à vos attentes. Vos commentaires sont précieux pour nous et nous permettront de travailler à améliorer ces aspects.Nous espérons avoir l'opportunité de vous accueillir à nouveau et de vous offrir une expérience plus satisfaisante à l'avenir. Si vous avez d'autres commentaires ou suggestions, n'hésitez pas à nous en informer.Cordialement,L'équipe de gestion de Favehotel Medan

Hi teocindy, Thank you for being our loyal guest. We are very pleased to hear that our service met your expectation. Looking forward to welcoming you back again soon...!

Hi, thank you for your feedback. We have brought your feedback to F&B Department to see what went wrong and to avoid similar issue to other guests. Looking forward to your next visit to Medan again soon.

Dear Yati, We're delighted that you enjoy your stay with us! Looking forward to welcoming you back to Medan again soon.

Thank you for sharing your stay experience!

Dear valued Traveler, thank you for your review and feedback, we definitely look into it. Late night call offering Spa package was not our standard of operation, we will retrain our spa reception to follow our procedure, of offering spa at the latest 10pm.

Dear Poh Giok, its a pleasure to hear that you happy to stay in our hotel. We bring this issue to Housekeeper, as such training to be done and this issue will not appear in the future.

Dear Kho Houy Phong, we're delighted that our services and facility met your expectation. See you again...

Hello, thank you for sharing your pleasant experience during your stay in favehotel S. Parman Medan. Hope to see you again soon.

Dear Maria, thank you for the 2 star review. We'd appreciate more if you could specify any feedback to improve. Looking forward to welcoming you again soon.

Dear Raymond, we're delighted that our services met your expectation. Looking forward to welcoming you back at favehotel S. Parman Medan soon.

Dear Bapak Saril, Terimakasih telah menginap di favehotel S Parman Medan. Kami menyediakan type Superior dengan luas 24 square meter dan Junior Suite 48 meter. Ada juga kamar Suite dengan luas 19 meter persegi. Terimakasih atas saran dan komentar untuk kemajuan favehotel S. Parman Medan. Kami berharap kunjungan Bapak kembali di hotel kami. Salam, favehotel S. Parman Medan

Dear Mr. Leow, Thank you for the feedback and hope will see you soon! Regards, favehotel S. Parman Medan

Dear Nur, Thank you for your value feedback, hope will see you again. Regards, favehotel S. Parman Medan

Dear Guest, Thank you for staying wth us. Regards, favehotel S. Parman Medan