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"The stay is definitely worth the money"

"Clean and comfortable!"

"Easy process when we were tired and ready. Thank you!"

"Never mind, easy check-in as we got in late; breakfast area was clean and staff was very helpful. Enjoyed the stay, would stay there again."

"La atención de la gerente del hotel de nombre Virginia muy mala, no me volveré a hospedar en este hotel solo por el trato de esta persona."

"It was clean"

"Loved how clean and staff where so kind Breakfast was delicious The pool was so relaxing"

"Always enjoy staying here. The rooms are great for our little family. Enough space so we are not feeling crowded. Happy hour and breakfast are always fresh and there is something for all of us! This is the only place we stay when we travel to Lubbock."

"Very dirty. The trash can in our room wasn’t emptied and there was a dirty diaper in it."

"Have stayed in this hotel before and don't have many complaints! Comfortable bed, good water pressure in the bathroom, very nice lobby. I did not get the chance to try breakfast but from what I saw it was a pretty good variety with a nice sitting room. One issue I did encounter this time was when I needed to print something, and not a single one of the 4 staff members there knew the password to the guest user on the two computers. They also did not seem too enthused to help until I made it...

"I do not recommend no one to stay here. My car got broken into so did a few other customers that were staying. There will not ever come stay at this hotel again."

"Place was horrible!! I stayed here a week and it was by far the worst place I’ve stayed! The entire complex smelled like marijuana. They have people that live there permanently. The rooms are run down and disgusting. Smell like cigarette smoke and something rotten. Toilet didn’t flush. the bedrooms are old and very outdated. They never brought linens or clean the room in the whole week. I was there. The parking is horrible. You have people parking all over the place.. I don’t know who wrote the...

"The carpets need to be cleaned or replaced in the room."

"I enjoyed my stay, it was my first time staying at an Aloft property. Courteous staff, easy check-in/-out, spacious and comfortable lobby lounge area, the bar service and selection was great, clean and cozy room, fair price, convenient location, safe area of town - the works. Looking forward to a future weekend excursion at Aloft."

"The rooms ae nice and the beds are comfortable. My problem was we booked this hotel for the indoor pool. We were traveling with our son and 2 gandkids that were looking forward to 3 days of swimming. Rooms had to be canceled by the 17th and we checked in on the 18th. We didn't know the pool was out of service until we checked in on the 18th. We would have canceled and got a room somewhere else if we could have. The door on one of our rooms stayed open unless you pulled it all the way...

"The property personnel were helpful, especially the proprietor who was on duty all 4 days of my stay. My room was very dusty. I have videos showing the extent. The bathroom had numerous cracks in the grout on a number of places, forcets on shower fixtures ,cracks in the toilet seat questioning the spread of infectious bacteria. The toilet grout at the base was cracking leading to overflows of fluids from showering. I do have pictures and videos of these areas as I was disappointed in the upkeep...

"The rooms are clean and the staff was very helpful. They always had a smile and made me feel welcome."

"Dog walk area was full of cement pieces and poop bag dispenser was empty"