Find hotels in McLendon-Chisholm, TX from ฿1,866

"Ac Perfect, View on the 10th floor was phenomenal "

"Very clean, comfortable rooms. The staff were friendly. I’d stay here again"

"Staff was very friendly and helpful"

"We go to this property about twice a month and usually have no issues, but this night the hotel was fully booked and we spent about $50 more than we are use to. Tthe room we were given had an A/C unit that was broken. It was only blowing out of 2/3 of the capacity as fans inside the machine were broken and the temp wouldn’t go below 72 (on a humid night) when it normally can get to 60 in those rooms. Around 7 pm we contacted the front desk about leaving and getting a refund and they said for us to wait as they were going to send someone out. About 2 hrs later they had someone there and they replaced the entire unit and immediately the room cooled down. This was about 10:30 pm by the time the repair men left. 10:30 pm. $170 for a night where I didn’t get to relax until 10:30 pm. Called the manager the next business day about getting a free night due to the incident and they said “we stayed, so we can’t give you anything.” The issue I have is my wife and I attempted to get a refund and leave earlier in the night and they told us they couldn’t do that yet the manager said that because we stayed, they can’t honor a free night due to the issue we had. This is not ok. They lost a loyal customer from this. Don’t treat your customers like this."

"There were only 2 things good about this hotel. 1) The staff were very polite. 2) The price of stay was reasonable. But everything else was bad. Room looked decent, but the bed blanket had holes in them as if they were burned or perhaps an animal bit into them. The bathroom was dirty and the bathtub had mold on the outer rims. They had a tv but it wasn’t even working let alone was a remote there. A lot of nats flying around. The filter in the AC was completely dirty and looked broken. Above all stay wise, not the best place, but if you’re looking for a place to stay as a budget friendly last resort, then do what you gotta do."

"Excellent"

"Okay my room was pretty clean except for the shower ceiling which for some reason had what I can describe as pubic hair stuck to it in multiple locations. The major issue I had was that upon checking in I was informed of a "Pet fee" which I know is common at hotels and usually runs about $20-$30 per night. Well, that was not the case at the Hyatt the charge for a single night was $75. No this is not one of the Hyatt's top end hotels and the room itself was $84 per night. So, I could have nearly rented an additional room for my "Pet Fee". The pet fee's should be stated on the Hotels.com website so a traveler can be well informed when selecting a hotel. The breakfast is serial and bagels or toast. Nothing very nutritious."

"We had our vehicle stolen at this location. The vehicle theft within this area is extremely high. The hotel itself isn’t too bad but there is no security at all!! There are a lot of homeless people in the area going through. It’s a very sketchy area!!"

"Great stay"