โรงแรมใกล้แม็คเคนซี อิลัสเตรชันส์, พิตต์สเบิร์ก

"My experience was extremely disappointing. There were no complimentary water bottle’s provided , and the facial tissue box had only two tissues left. Most concerning was the cleanliness of the room—the bedsheets and pillow smelled strongly of sweat, which made it seem as though they had not been changed or properly cleaned before our arrival. As a result, we were unable to get a comfortable night’s sleep. We attempted to contact the reception during our stay to report these issues, but no one...

"Staff gals all great"

"Clean room"

"Spacious rooms. Beautiful location."

"Much nicer than expected. I just needed it to sleep in but wish I could’ve enjoyed it longer. Beautiful room."

"I have stayed in many hotels in PGH. This was amazing and within walking distance of a bus that goes straight to the Ott campus and beyond. I loved its quirkiness! If you are young it has a nice bar. And even though it does not have a restaurant or serve more than coffee, they have tables for guests to bring their food and eat. Thoughtful!"

"Morning staff were very rude, Unprofessional"

"All the staff members were extremely friendly and helpful! It was in walking distance to delicious restaurants! The breakfast was homemade and took allergies into account! Couldn’t ask for a better stay!"

"The only two possible good things about this place is d at the front desk and Mark in maintenance. The floors were sticky, our TV was broken, the bed was lumpy and lopsided, the waitress didn't show up for breakfast so all that was offered when paying for breakfast was muffins, luckily Dee was amazing and she made things right with us. The parking situation is complicated there was no valet when we arrived so we sat in our car for 10 minutes wondering what we needed to do, will definitely never...

"this is my third stay at this Hyatt location and it’s a great hotel. Very quiet, clean and has a large secure parking lot which was great as I had a vehicle full of personal items parked overnight. It’s my go to choice when visiting Pittsburgh."

"Staff were great!!! Friendly, welcoming, informative, attentive"

"I needed a handicapped room I booked 3 but needed at least 1 for my aunts but there was none available I put that on the information when I was booking. All rooms was far from each others. When I arrived at my room there was no pillow cases on none of the pillows. As soon as I was calling downstairs a man that was doing housekeeping open the door and walked in while me and my mother was in the room. He did apologize because he said this room was not finished yet I felt that was very weird. My...

"They ran out of breakfast which was annoying. I don't want to stay there again"

"We enjoyed our stay and the staff waa exceptionally nice"

"We needed a place to stay when we had an extended power outage. The room and hotel were so clean, the staff was excellent, and this is a great location. I have recommended this location for anyone needing a place to stay in Oakland, as it’s so convenient for anyone at Pitt or UPMC. The food was great as well!"

"A/C was problematic. The Desk Staff figured out that the unit needed to be unplugged and re-plugged to reboot the unit. Elevator wasn't working. That problem should be announced in the website before you make a reservation. Cracks and splinters in a handrail that's in the parking lot. That's a safety hazard."

"After the 3rd party booking app messed up our reservation, the hotel staff were extremely helpful and reassuring. They cleared up the issue and provided further information to ensure we would not be taken advantage of further. Every staff member from bartender to bell hop was courteous and helpful. Every member of staff we encountered were exceptional. The food however, left much to be desired and the cleanliness was fine but not comforting eg. dust and grime in corners, dirty cutlery, and the...

"The room is in desperate need of a remodel. The bedspread was in poor shape, the linens were threadbare. The furniture was beat up. Would not stay there again."