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" Nice central location , rooms are of a good size although decor is rather dated. Breakfast was OK although the chocolate croissant was slightly stale."

"I am a frequent traveller to Uganda, as I work in the travel industry. I rarely ever write reviews. I have stayed at the Latitude many times since it opened. What was once my favourite, and the best hotel in Kampala, has now become tired and very run down. Management has made unfortunate decisions with the layout - the buildings and pool areas look tired, unreliable wifi in common areas, and the staff could use some encouragement as they are not engaged. Latitude is a boutique hotel - the...

"Great place, very clean"

"Checkin is 2-3pm, not 11am as per Expedia. Too conservative on resources, water dispensers are switched off, a/c is off in some rooms like gym, bathrooms didn’t smell good or fresh, etc Price was decent though considering alternatives. "

"Breakfast was Fantastic"

"Very good Complimentary Breakfast at Koki hotel"

"Serena is expensive but it’s a great spot to “land” when you come to Kampala. The grounds are fantastic, the pool is excellent, and the service is great. Centrally located, high security - a great place to stay when you’re in Kampala. "

"The property was amazing, great customer service and the manager was hands on . Thank you for the best customer service ! Iryn"

"Reception staff were very friendly and courteous. Wait staff, although there always many around, paid little attention to customers. Food quality was okay, but key items (like cheese) were sometimes unavailable making many dishes unavailable. Food and drinks were delivered exceedingly slowly. Getting a Coke Zero & burger for dinner was a two hour event. The bedroom and bathroom were very clean, but there were only two bath towels and no hand towels. When I asked for one I was given a washcloth...

"Great place to stay in Kampala"

"YES"

"It was a fantastic stay, the staffs were so coperative and very helpful. The first day, late night, I was so hungry and the staff went out of his way to buy a food for me. I would recommend to any one for stay in this hotel."

"Clean rooms, cold AC, friendly staff"

"This is a very poor hotel. When it rained, water leaked into the room and my bag got wet while it was inside. My bed was also wet from the leaking water. The room was not clean at all. Overall, this is one of the worst hotels I have ever stayed in."