Search Family-Friendly Hotels in Mattoon

"It was an adequate stay."

"Asked for a later checkout and was told it would be fine as long as we were out by 3 pm as 4 pm is when they would charge for another night stay. At 12:15 house keeping banged on the door demanding us to leave so I called the front desk again and he informed me he told me 2 pm was the time he stated (which he did not —he said 3 pm) I informed him if the calls are recorded he should go back and listen to our conversation as he at this point was lying about it. He put me on hold to go speak to house keeping which I’m positive he probably just put me on hold and didn’t say a word. Terrible customer service in my opinion."

"Clean and affordable. Hot breakfast. Good coffee. No complaints. "

"Nice place I would book again"

"My room had several spots of hidden black mold that I found after waking up with severe congestion and a headache. Not healthy or safe and definitely gross. When I went to report this issue, no manager or other staff was available to speak to at the front desk. I had to speak with somebody on the cleaning crew and they had me email pictures to the location email, but no response was ever made and I had to check out online without resolution of this issue. It has been 3 days since my stay and I have not yet been contacted about this issue. Much less important, but the free "breakfast" was 1 type of cereal, an apple, and yogurt. Pretty disappointing."

"The AC and fan did not work in the room. It was just not that clean. I mean ok enough for stay over. But would not use it again."

"Room was clean staff was very helpful. Don't do breakfast."

"Everything was good!!!"

"The room needed a lot of work done. The Bathroom had a lot of little black flies."