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Golden Palace Hotel Lombok

4.0 star property
Travelers relax with rejuvenating body treatments or lively karaoke nights before enjoying the rooftop pool with its spectacular panoramic views

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Located in central Lombok, Golden Palace Hotel Lombok offers a peaceful retreat with a scenic rooftop terrace, welcoming coffee shop, and convenient poolside bar. Visitors can relax at Jasmine spa, work out at the gym, or watch their children splash in the dedicated kids' pool.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
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About this property

Golden Palace Hotel Lombok

  • Upscale hotel
  • You can look forward to a poolside bar, a rooftop terrace and a coffee shop/cafe at Golden Palace Hotel Lombok. Treat yourself to a body scrub, a detox wrap or a massage at Jasmine, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Indonesian cuisine. Fitness classes are offered at the gym; the property also has a garden, dry cleaning/laundry services and 2 bars. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a 24-hour business centre and a sauna.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and wedding services
    • Luggage storage, a banquet hall and a porter/bellboy
    • Massage treatment rooms, tour/ticket information and a lift
  • Room features
  • All 198 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as safes and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • 32-inch LED TVs with cable channels
    • Coffee/tea makers, daily housekeeping and desks

Similar properties

Interior entrance
Lombok Astoria Hotel
Mataram
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
9.2 out of 10, Wonderful, 90 reviews
The price is ฿915
฿1,107 total
includes taxes & fees
24 May - 25 May
Lombok Astoria Hotel
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for IDR 350000.0 per day.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 125000 for adults and from IDR 125000 for children
  • Airport shuttle fee: IDR 300000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Property Registration Number 8120012211237

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Golden Palace Hotel Lombok have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Golden Palace Hotel Lombok pet-friendly?

No, pets are not allowed at this property.

How much is parking at Golden Palace Hotel Lombok?

This hotel doesn't offer parking.

What time is check-in at Golden Palace Hotel Lombok?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM.

What time is check-out at Golden Palace Hotel Lombok?

Checkout is at noon.

Does Golden Palace Hotel Lombok provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 300000.00 per vehicle applies.

Where is Golden Palace Hotel Lombok located?

Situated in Mataram, this spa hotel is within 1 mile (2 km) of Mataram Mall, Pura Meru and Mayura Park. Lombok Epicentrum Mall and Mataram Immigration Office are also within 3 miles (5 km).

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Reviews

Reviews

9.4

Exceptional

9.2

Cleanliness

8.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 30 out of 47 reviews
Rating 8 - Good. 16 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

Reviews

Verified

10/10 Excellent

GABSIK

Liked: Staff & service

매우 만족

넓은 방에 깨끗하고 좋았다. 자주이용하고 있는데 이용할때마다 만족한다.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Eng Seng

Liked: Staff & service, property conditions & facilities, room comfort
Everything is ok except this time there is a cockroach in the room
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personeel restarant (dakterrad)service heel erg vriendelijk en goed
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and breakfast was great
Stayed 7 nights in Apr 2019
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast with lots of variety. Comfortable bed
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

so so

カラオケの音が部屋まで聞こえてきてうるさい。室内は清潔だった。朝食もまあまあ
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 좋은 호텔

가격대비 굉장히 만족스러운 호텔이라 출장시 종종 이용하고 있습니다.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
あの料金で、あの素晴らしい部屋、対応、朝食。 次回マタラムに来たら、必ず泊まります。
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

kevin jern hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

Good breakfast and clean rooms and big toilet
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flot hotel med fremragende personale

Flot og ren hotel. Personalet var smilende og yderst serviceminded. Fantastisk service generelt på hotellet
Stayed 4 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

พนักงานต้อนรับสุภาพ น่ารัก ขยัน

พนักงานต้อนรับสุภาพ น่ารัก ขยัน ห้องกว้างขวาง สะอาด ตกแต่งสวย ห้องน้ำสวย วิวดาดฟ้าสวย
Stayed 6 nights in May 2018
Verified

10/10 Excellent

Muhammad Syadad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean hotel with a great location

its a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)
Verified

10/10 Excellent

nonfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お気に入りのホテルです

朝のビッフェとても美味しく、サラダ、インドネシア料理、ロンボク料理、菓子パンやトースト、フルーツなど種類も豊富で楽しめます。 部屋も広く、機能的で長期滞在にも快適です。
Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

Nui Phoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City centre

Nice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.
Verified

8/10 Good

MAKOTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントの対応が今一です。
Verified

10/10 Excellent

POH CHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than expected!

Definitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.
Stayed 1 night in Feb 2018
Verified

8/10 Good

PY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in city centre. Affordable and pleasant.

Worth the money and time. The room is spacious and cosy.
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Tere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moderno, limpio y funcional

Hemos estado solo dos dias, pero nos hubieramos quedado mas
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay. Lovely room, comfy bed & pillow, quite good buffet breakfast, friendly staff, and affordable/bargain price. Highly recommend. The new mall (Epicerium?) is just short distance away and so is Mattaram mall.
Stayed 2 nights in Sep 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. Clean and spacious room. Excellent service. All staffs full of smile. Breakfast is standard. Located in central Mataram. The only issue is we booked 2 bedroom with 2 single bed in each room. They gave us king bed in 1 of the room and different floor. They told me I have to request in same floor when I booked.
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

close to the epicentrum mall

the staffs were very friendly and nice. indonesian hospitality at its best
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

문갑식

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

대체적으로 편안하고 좋음

숙박시설도 나쁘지않고 아침식사도 훌륭하다. 주변환경도 마타람몰도 있고... 하지만 관광목적보다는 편안잠자리와 휴식을 취한다면 훌륭한 선택일 것이다
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

최

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우 좋습니다. 저렴한 4성급 호텔

배낭여행자에겐 과분할 정도로 좋아요.
Stayed 5 nights in Jun 2017
Verified

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest hotel in Lombok

Loved my stay at the Golden Palace. Staff was really friendly and super serviceminded. The morning breakfast buffet was the best I've ever had in Lombok. The wifi was great and the television was good as well with the basic English canals. Everything worked and the staff had everything under control, which can be rare in Bali/Gili Islands/Lombok.