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"Very convenient to airport. All amenities were good especially breakfast."

"Clean room, quick check in and convenient location."

"The area behind the hotel was a little sketchy, in the front and large parking lot, there was security and I immediately felt better. Hotel was immaculate and the staff was very helpful and friendly. There’s an excellent restaurant connected to the hotel, so you don’t have to worry about getting back out in traffic to find something to eat. The food was absolutely delicious!! Breakfast is NOT included, unless you belong to “the breakfast club”, and it was so-so. You’re probably better off...

"We had a great stay! We were only there for one night because we were in town for a concert, so we didn’t get to enjoy everything the hotel had to offer. The staff was incredibly friendly and helpful, making us feel welcome. The complimentary breakfast was a nice bonus with a decent selection. We’d definitely stay here again"

"Was a very nice hotel. Lovedddd the staff they were so friendly and welcoming."

"This hotel has really gone downhill since my last visit in 2019. The overall interior looks quite worn, with streaks covering the glass walls of the elevators and non-functional up/down call buttons. The entryway closest to the pool from the outdoor parking lot had an extremely stale odor. In my room, stains on the ceiling and the carpet, there was food-like residue on the walls of the separate sitting area. Additionally, the desk chair and the sitting room sofa were terribly stained, and the...

"Great location near downtown situated on the waterfront adjacent to restaurants. Newer hotel, but room was not clean and we were short towels. Charged for parking, but there was limited space and parked in adjacent lot and had to walk to entrance."

"Absolutely loved the location and view of the river! Bar & Grill (The Placary) was super convenient to go downstairs to order dinner & a beer to bring upstairs. The breakfast was good. We could walk to restaurants and the movie theatre. Although we walked there from the Amtrak train station, when we asked about their shuttle service on the day we left due to rainy weather Hyatt did not have their shuttle service running. That was disappointing. Only other negative was the room's water was...

"Property was not particularly clean and was run down - it did not feel particularly safe/comfortable with amount of people loitering about, smoking, making noise late into night."

"We enjoyed our stay . Everything was clean and breakfast was great ."

"Clean rooms, loved the stove and big fridge"

"Energetic and pleasant front desk staff. Had a hat on backwards, not sure that best represents the brand."

"The property needs an upgrade outdoors and indoors ."

"Staff was great!"

"The area of town the hotel is in is filled with homeless people and drugs. These people will harass you the minute you step outside the door. It’s not a safe area to be in. I wouldn’t stay there again."