Search Cottages in Market Harborough

"Receptionist at pre check in was a little abrupt. My room wasnt clean and i had to ask for tea, then had to ask for milk. Bar staff friendly "

"Your staff, from reception [Olivia] to bar staff and bar manager were so helpful and kind. We also met a couple of other staff members [new there, from your other hotel]. Such lovely people. We wnjoyed speaking with everyone and getting insight about the manor."

"We had a nice stay overall, but were very disappointed with one member of staff. He appeared to be making up rules, telling us our children were only allowed 40 minutes in the pool, whereas the day before another staff member had confirmed there were no such restrictions. Plus as were told to leave the pool, a couple with a child joined the pool for a swim. He also tried to charge us for towels, but later admitted we didn’t need to pay once he realised we were hotel guests. We had already signed in with our room number, so this should have been clear. Overall, we found this staff member to be quite incompetent and rude, which unfortunately impacted our experience. Other than that it was a nice stay, slightly out dated room and over priced food."

"Car park difficult access. Bed uncomfortable"

"The “hotel” is really a series of separate buildings spread out across a large site. There is no central location to meet for drinks/ coffee. The only restaurant is at the top of a hill (accessed by steep stairways/roads ). There appeared to be some golf buggies but it was not clear how these could be accessed. The restaurant was large and cafeteria-like, lacking in atmosphere. There was a restricted menu; no room service available (you have to collect your meal) and I was told at 4.15 that they stopped serving afternoon tea at 4pm ( which is exactly when most people would want it). The room was clean and well decorated but it was very dimly lit and had minimal toiletries ( no shower cap/tissues). At just over £200 a night for a standard double room it was not great value."

"Had a fantastic stay at the hotel, really enjoyed it and the location. One thing I would say is they need to keep an eye out for when people want a drink at the bar, often stood endlessly waiting for staff to appear."

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"Good and green location"

"Hotel itself was ok, the security guy pal was awful rude and very intimidating Would put me off staying at the hotel again We complained about this to hotel manager she did eventually sort out issue but pal the security guy still would not apologise for his actions"